Phil L Bfj

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Verified Reviewer
| map-marker Hendersonville, North Carolina

16 years of regret!

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Original review Aug 07, 2022

My wife and I moved into this Norris manufactured home in 2006. I was suffering heath wise and was just anxious to get in after completion.

I made the mistake of signing the certificate if occupancy without have a qualified person or even myself check everything over with a fine tooth comb. Two things immediately jumped out that needed attention and we made them correct them asap. One was one of two return air vents was not even attached to the wall behind the vent grill. It was found lying on the crawlspace floor.

Called the Neal Carter who sold us this thing to come out. He happened to find two inch and a half wood screws and nailed, yes nailed with a hammer, the vent to the crawlspace opening. Then my wife was going to use the dryer. However, it wouldn't work.

Had to call an electrician. They didn't connect the crossover underneath the house. Dryer didn't have vent to outside hooked up. We found something wrong every day.

All the doors to the rooms have excessive clearance from the bottoms to the floor. Handles and latches poorly installed. Some doors wouldn't latch without moving striker plates up or down. Front door wall is out of square and in the winter it sticks and very difficult to latch or unlatch.

Numerous sheetrock nails have popped out due to improperly nailed and covered with drywall mud. Light fixtures in both bathrooms hung crooked. Ceiling fan in master bedroom wobbles so badly that we can't run it on any speed but low. HVAC too small for square footage.

Ductwork to master closet and guestroom crimped closed because module was placed down on top of them. Master bathroom tub fixtures loose and one handle hits the wall almost preventing it from shutting off. Poorest quality materials and poorest construction you can imagine. Unfortunately health, age and finances prevent doing much about it.

Lots of luck getting anyone to get resolution if you buy one of these things. I would advise you to buy from anyone but these people.

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Preferred solution: Apology

User's recommendation: Do NOT do business with these people!

2 comments
Brissa Wob

Has everything been resolved?

Guest
reply icon Replying to comment of Brissa Wob

I wish I would have seen your review before I bought, Very poor workmanship. Kitchen molding falling off, Draw tracks falling off.

So much more. We are fixing stuff but unfortunately we don't have the money to do everything. This home was not worth what we paid for it. Found out the roof is not going to last.

If we have 2 years that is alot. We over paid but unfortunately we wanted a different home and they told us it was going to come in and told us to sell our house then I was told it wasn't coming in so the only one was a clayton Norris. We didn't even see it until after it was put together, So many things are wrong with this house.

Wish we could have back out of deal but we had no place to go. Don't buy a Clayton Norris

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Anonymous
map-marker Warner Springs, California

Dissatisfied

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Purchased a Norris home in 2005, 16 years later we have found that the house has no "house wrap" and has led to the siding sweating upside the sheathing and has caused rotting on the sheathing. Unbelievable huh, i am certain Norris hasn't the clout to step up and take action.
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User's recommendation: Keep looking elsewhere

markey h
map-marker Reston, Virginia

Poor quality,no communication me and the clayton workers

footers for my brand new norris elkmont was dug without my being on my property to tell them where i wanted the home placed.i was at the dealership at the time.they called me that day & said they needed me to come buy to talk over some things.they done this just so the guy could put the house where it was easiest for him to do so.they never told me when he was coming to dig holes for the footers.4 missing shutters ,2 white colums & 2 missing cabinets.when calling about this i was told our home did'nt come with these items. i told her look again.30 min. later after she looked at there lot model she called and said o.k. we will bring these to you as soon as we can but one of the cabinets has been discontinued.yeah right.one corner of siding was damaged when they set up the home. they never fixed it.after a few weeks when the linolium floors began to warp they came to make repairs , showing up at any time with not so much as a phone call to say they were on there way.when this one guy had to pull the fridge out to get to the flooring he turned off the water supply to it and pushed it back in its place.why ? i guess to be an as#hole.same guy asked to use the bathroom. after they left i found that he had pissed all over the toilet and didnt even raise the seat.they came out quite a bit for repairs but never let us know when.now the laminate floors are are seperating,i have had to repair 6 cabinets because of the cheap junk they use to make them slide.half the doors wont stay shut.while replacing a light bulb i noticed that the vents above the doors were partially blocked because the guy who installed the walls didnt take time to cut out *** for the vents.had to adjust most all the cabinet doors cause they were uneven.shower door and the screen to the sliding glass door wont stay in track.most of the windows are hard as *** to open and theres at least 5 others that wont stay completly open, they fall down.decided to replace some carpeting with laminate flooring,when i pulled up the carpet i found some nasty little bugs were living under my carpet not to mention the trash they left behind.nails,screws pieces of tar paper,plastic sawdust,scraps of wood all under the carpet and in every cabinet,behind the fridge,the oven.and this was when the house was brand new before they even began doing repairs.oh,did i mention that i was unplugging a toaster in the kitchen and the entire electrical outlet pulled completly out of the wall!is this safe? i think not.i've got about 20 yrs. to pay this place off.if i knowed that a law suit would go thru for me i would take there as#s to court and force them to pay it off.then sell it to the next *** and build me a real home.thanks alot clayton norris of north east tenn.
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Loss:
$90
3 comments
Guest

Have you found a "ligitimate" site to watch the world cup games? I agree, this site and MANY others are simply scams to make money. Thanks for any assistance you can offer.

Guest

Thank you for your comments. My husband & I are in the process of deciding on a double wide for our farm.

Clayton Homes has bought up about every company out there & we're afraid to buy from them after reading the tons of negative comments. Does anyone out there have a Southern Energy home? They're the only ones who will modify for handicap friendly needs.

Is there anyone who has purchased from Clayton in Clarksville, TN? Their prices are extremely high & we question their potential service.

Guest

8) :p :sigh :upset :roll :grin ;) :zzz :upset 8) :grin :) :cry :cry

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