Norris Furniture And Interiors
Norris Furniture And Interiors Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied; rating distribution is 100% unfavorable.
Positive Feedback
The store offers a nice selection of furniture and interiors items.
Negative Feedback / Risk Areas
- Delivery did not remove old furniture despite sales assurance, a key Norris Furniture And Interiors customer complaints example.
- Customer service reported as poor, including a manager described as rude and unhelpful.
Key Takeaways for Future Customers
- Check recent Norris Furniture And Interiors reviews for service and delivery promises before purchase.
- Confirm removal of old items and get written agreement; issues reported relate to service more than billing or refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied; rating distribution is 100% unfavorable.
Positive Feedback
The store offers a nice selection of furniture and interiors items.
Negative Feedback / Risk Areas
- Delivery did not remove old furniture despite sales assurance, a key Norris Furniture And Interiors customer complaints example.
- Customer service reported as poor, including a manager described as rude and unhelpful.
Key Takeaways for Future Customers
- Check recent Norris Furniture And Interiors reviews for service and delivery promises before purchase.
- Confirm removal of old items and get written agreement; issues reported relate to service more than billing or refunds.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad Customer Service
- Norris Furniture in Naples FL promised removal of old furniture.
- Delivery refused removal; manager blamed the salesperson; not recommended.
I also posted a complaint on Face Book . A manager responded to my post.
He apologized (so what) and he also blamed the ex-employee .Again this company has very poor customer service because so far I am still unhappy with them. They have no intention of making me happy.They have my money bottom line.They should take note that other companies thrive because of good customer service. My Pillow for example . I ordered queen sheets the set they sent me was queen fitted, 2 queen pillow cases but a king top sheet.
I called and asked how they could correct the problem, 2 days later I rec'd another set free of charge. Way to go My Pillow!!
I ordered a sectional from Norris Furniture in Naples FL. I asked if when they delivered my new furniture if they would remove the old furniture the sales person assured me that was not a problem.
When they delivered the furniture the delivery men said they do not take old furniture. I called Norris and spoke to a manager (Phillip) who told me my sales person left and it was her fault because they don't take old furniture. So it was their sales person fault but he would not do a thing to correct it.
He was rude and totally unhelpful. DO NOT BUY FROM THIS COMPANY IF YOU WANT GOOE CUSTOMER SERVICE!!!
- Nice selection
- Poor customer service
Preferred solution: I want an apology from the president of the company for their rude incompetent manager.
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