Norman Window Fashions
Norman Window Fashions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating based on 1 review. Mixed sentiment: one satisfied interaction, multiple customer complaints about dealer-only support and high price level in Norman Window Fashions reviews.
Key Takeaways for Future Customers
- Expect dealer-mediated service; direct support may be limited.
- Price level reported as high; look for discounts and special offers.
- Some reviewers praise responsive staff when reachable.
Negative Feedback / Risk Areas
- Recurring complaints: customer service limited to Dealers and unresolved exchanges, refunds, and cancellations.
- Reports of incomplete installations and lack of follow-up from Norman USA or Shores Shade dealers.
Positive Feedback
One reviewer highlighted a capable representative who delivered needed information and scheduling help.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating based on 1 review. Mixed sentiment: one satisfied interaction, multiple customer complaints about dealer-only support and high price level in Norman Window Fashions reviews.
Key Takeaways for Future Customers
- Expect dealer-mediated service; direct support may be limited.
- Price level reported as high; look for discounts and special offers.
- Some reviewers praise responsive staff when reachable.
Negative Feedback / Risk Areas
- Recurring complaints: customer service limited to Dealers and unresolved exchanges, refunds, and cancellations.
- Reports of incomplete installations and lack of follow-up from Norman USA or Shores Shade dealers.
Positive Feedback
One reviewer highlighted a capable representative who delivered needed information and scheduling help.
Media from reviews
Norman customer service will only talk with their Dealers. I have issues that their Dealers aren’t qualified to handle.
- - Three dealers couldn't adjust the shade limits.
- - The photo shows the motor adjustment area.
- - They want the sequence to adjust it themselves.
I am totally frustrated. I have had three Dealers trying to adjust the limits on my shades and none of them know what to do.
The photo below shows my motor with and area for adjustment. Tell me the sequence and let me do it.
I truly believe I know more about the products than they do.
Why cant I work with them to solve my problem???
User's recommendation: Stay away from companies that can’t directly assist you with problems!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFormer dealer would like sales totals for tax filing
- - The person understood my request, looked up my information, and scheduled a time to deliver the info.
The person I got in touch with ( 1st try) was totally capable of understanding my request, looking up my information and scheduling a time to deliver the info to me. WOW! Who is this wonderful person?
Wilmington, Delaware
Max Wender never finished the job as promised and Norman USA did nothing to satisfy customer
- - Norman Usa sent an incorrect shutter and provided no help.
- - Max Wender installed and promised a replacement; five months later nothing was resolved.
Norman Usa sent one incorrect shutter , Max Wender of Shores Shade installed the blind and said he would have it replaced, 5 months later he has never returned and he was paid in full! Norman did nothing to help
User's recommendation: Do not buy from shore shade or Norman USA
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