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NordPass

NordPass

nordpass.com
What is your customer experience with NordPass?

NordPass Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

NordPass 1.9 star rating from 2 customer reviews. Consumers are mostly dissatisfied and recent recommendations include do not use and Avoid ther Application. Reviews cite high price level, poor customer service, and product issues.

Key Takeaways for Future Customers

  • Read NordPass reviews for reports of billing and subscription problems.
  • Expect difficulty reaching customer service for cancellations or refunds.
  • Linux users reported an update causing the app not to start.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing, refunds, and unwanted 2 year subscriptions.
  • Ignored cancellation requests and poor membership support.
  • Poor product stability after updates on some systems.

Positive Feedback

Browser extension continued to work for one reviewer despite app issues.

View full overview ›

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Resolved
Nat Auw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brussels, Brussels Capital

Resolved: Niet opstarten NordPass na update

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AI Highlights
  • NordPass on Linux (Snap) shows a black startup screen.
  • Brave extension works and shows normal info.
  • Reinstalled via Snap; issue persists.

I a'm from Belguim. Yesterday, I have installed the last update-version (7.2.15) of NordPass on my Linux-laptop (ZorinOS 18 Pro) with SNAP.

This morning, when I will start NordPass, I have a little completely black screen in the middle, that styas all the time on the foreground, untill I disconnect it. By opening my usual browser (BRAVE), the installed extention is ok, and gives the normal information I need. I have already reinstalled (with SNAP) the newest version of NordPass, but nothing helps. What is wrong ???

Can sombody help me ??? PS.: I just hav renewed my NordPass-licence for 2 years !

! !

View full review
Sheila D Dnr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Villages, Florida

Poor service

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AI Highlights
  • Since registering with NordPass, my card has had issues.
  • I cannot complete orders for birthdays or gifts; cancellation requests were ignored.
Updated by user Nov 08, 2025

i will do without the confusion and screw-ups which occurred with NordPass,

Original review Nov 07, 2025

do not use nordpass. since registering with nordpass, i've had my credit card completely messed up.

unable to complete orders for birthdays and gifts. three times i told them to cancel and they ignore requests.

Cons:
  • Irresponsible

Preferred solution: Remove Nordpass from my account COMPLETELY.

User's recommendation: do not use

View full review
Anonymous
map-marker Fairfax, Virginia

Also Peed Off

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AI Highlights
  • Paid for a two-year subscription a few days ago.
  • Cannot cancel despite many attempts.
  • Contacting the company is impossible; avoid subscribing.

I paid for a two-year subscription a few days ago and have made numerous attempts to cancel it but with no success. Trying to contact them is impossible. I'd avoid subscribing to the app - One star is far too high

User's recommendation: Avoid ther Application

View full review
Anonymous
map-marker East Syracuse, New York

Not happy and feel duped

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AI Highlights
  • Applied for monthly NORD service.
  • Charged $110.53 for 2 years on November 20 2023, not requested; please cancel and issue a full refund.

When I applied for NORD, I applied for service on a monthly basis. I was charged $110.53 for 2 years on November 20 2023.

I never requested a 2 year subscription. I wish to cancel this subscription and request a complete refund.

View full review

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