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NomadInternet

NomadInternet Reviews

nomadinternet.com
What is your customer experience with NomadInternet?

NomadInternet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

NomadInternet has a 1.3 star rating from 3 reviews and consumers are mostly dissatisfied, citing high price and service failures.

Key Takeaways for Future Customers

  • Check NomadInternet reviews before buying and expect limited support in rural setups.
  • Be prepared for possible delivery delays and verify billing and refund policies beforehand.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unauthorized charges and billing errors.
  • Poor customer service and lack of reachable IT support for outages.
  • Orders not delivered and difficulty obtaining refunds or responses.

Positive Feedback

Some users noted rural access where alternatives are limited, but overall satisfaction with subscription or membership service is low.

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Grace M Fsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges and no equipment

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AI Highlights
  • - Equipment promised but not received.
  • - Card charged $220 for a 14-day trial; $20 deposit.
  • - No services; no equipment; support unavailable.

Nomad Internet told me that they were sending me equipment. I never got it.

They charged my card $220 when it was supposed to be a 14-day trial before you buy.

They made me pay a $20 deposit for some equipment I never got, so I totalled $140 for no services rendered, no equipment, and I can't even talk to a real damn person. My recommendation: stay as far away from this company as possible.

Loss:
$140
Pros:
  • There are absolutely no pros to nomad internet only cons
Cons:
  • That they exist

Preferred solution: Full refund

User's recommendation: Don't even attempt to call they're not worth it

View full review
Tina T Ydn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Poor IT service

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AI Highlights
  • - Internet is down, flashing red light; TV shows signal but won’t connect; bill was unpaid but paid receipt; upgrade affected nums; IT hasn’t replied.

The internet is not working and the phone number I just put in is a new number. The old number was 870-480-****.

My current phone number is 870-423-****. My bill had become unpaid. I paid it and I have a receipt from you guys. I need to get a hold of IT.

The phone numbers are down for an upgrade which, really, should not take a month to complete. In any case, I need help getting my internet back up. I have tried all the resets that I know of and still nothing. I have a flashing red light.

I've done the reset button at the top, and I've unhooked it for 30 seconds to two minutes. On my TV, it shows a good signal, but it won't connect to the TV. I have emailed the company at various emails listed on the website but I have received no response. I really liked this service but if this is the way I'm going to be treated and cannot get my service back on, I will not continue with it.

Yes, it's quite expensive to use you, but the availability in a rural area was the selling point for me.

I guess I will have to find somebody else. - Tina Thomas

Loss:
$189
Pros:
  • Ability to use it in a rural setting
Cons:
  • No it support and no person to talk to

Preferred solution: I really would like to get my service back on today, but if I can’t, I want a full refund and you can credit the account that the billing came from

User's recommendation: Don’t get this if they don’t have available IT support and somebody you can talk to

View full review
Milo P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Placed order on 3/10/23 still haven't received goods a month later

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AI Highlights
  • - Placed order 3/10/23; not received by 4/18/23.
  • - Money taken and product not delivered; support runaround and web findings.
Contains 1 confidential file for company representatives

Placed an order on 3/10/23 and still haven't received the goods on 4/18/23. Have had multiple conversations with customer support and keep getting the runaround.

They take your money and don't deliver the product. Searched the web and found that I'm not alone in this experience and realized that you have to research every company these days before you buy on their site.

Loss:
$300
Pros:
  • Rural access
Cons:
  • Poor customer service and followthrough

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away from Nomad Internet

View full review
1 comment
Guest

See recent article https://***/community_alert/state-sues-new-braunfels-trio-for-rural-internet-scheme/article_7a02e574-dfbe-11ed-9b3a-7b2b0ae6c6c6.html

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