NoiseAware
NoiseAware Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NoiseAware has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied and a recent recommendation of "Beware!". The rating distribution is 100% unfavorable and reviews cite high price, poor customer service, and limited product diversity.
Positive Feedback
There are no positive points in the available review; the single customer report focuses on problems with accuracy and support.
Negative Feedback / Risk Areas
- Reported false positive smoking detection led to a $500 charge and stressful dispute, a core NoiseAware customer complaints example.
- Customers report no telephone support and dismissive hotel staff response.
- Concerns about device accuracy and high price level.
Key Takeaways for Future Customers
- Read NoiseAware reviews and verify hotel dispute policies before stay.
- Confirm billing, refunds and dispute process up front.
- Expect limited phone support and consider accuracy risk when choosing properties using this service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NoiseAware has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied and a recent recommendation of "Beware!". The rating distribution is 100% unfavorable and reviews cite high price, poor customer service, and limited product diversity.
Positive Feedback
There are no positive points in the available review; the single customer report focuses on problems with accuracy and support.
Negative Feedback / Risk Areas
- Reported false positive smoking detection led to a $500 charge and stressful dispute, a core NoiseAware customer complaints example.
- Customers report no telephone support and dismissive hotel staff response.
- Concerns about device accuracy and high price level.
Key Takeaways for Future Customers
- Read NoiseAware reviews and verify hotel dispute policies before stay.
- Confirm billing, refunds and dispute process up front.
- Expect limited phone support and consider accuracy risk when choosing properties using this service.
Turn one complaint into a collective action
Dispute report
- - Marriott Las Vegas used NoiseAware for in-room smoking monitoring.
- - Charged $500 after false smoking accusation; staff claimed 100% accuracy.
We stayed at a Marriott property in Las Vegas that reportedly used NoiseAware for in room smoking monitoring. We were falsely accused of smoking cigarettes, marijuana or vaping in our room & charged $500 to our CC with no opportunity to dispute.
The front desk director of the hotel was incredibly rude and basically called us liars. He said the equipment is virtually 100% accurate and he put my husband and I through *** based on a false/inaccurate report from NoiseAware. Based on the positioning of the equipment in our room and the timing of the report that said we were smoking, the 100% accurate system detected my hairdryer and/or my flat iron overheating. Neither my husband or I have ever smoked cigs, marijuana, or vaped EVER in our 54 year lives.
NoiseAware's inaccurate report caused undue stress and ruined our entire night in Vegas. This product should not be allowed as it is not accurate and no hotel guest should ever be put through the ringer that we were. Also the hotel manager put 100% faith in this flawed product but told me I could contact NoiseAware about the report. When I did I received a message that they have chosen not to provide any telephone support!
Unbelievable! How can you trust a company that won't even speak to consumers about a problem.
User's recommendation: Beware!
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