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Nocona Boots

Nocona Boots Reviews

www.justinboots.com
What is your customer experience with Nocona Boots?

Nocona Boots Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.3 star rating based on 3 customer reviews; consumers mostly dissatisfied. Rating distribution 67% unfavorable, 33% positive. Reviewers value customer service and diversity of products. Price level reported as high.

Key Takeaways for Future Customers

  • Read Nocona Boots reviews for fit and repair expectations before buying.
  • Confirm exchange and repair timelines; some customers report unclear processes.
  • Expect limited local retailer support and questions about sourcing and pricing.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unresponsive customer service and missed calls.
  • Quality issues like broken snaps and stitching, and refusal to recondition high‑value boots.
  • Delays or lack of clarity on exchanges, repairs, and refunds.

Positive Feedback

Some customers praise product variety and note individual agents who followed up; some recommend ordering directly from the factory.

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Media from reviews

Nocona Boots - Disappointed with service
Nocona Boots - Disappointed with service - Image 2
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Show reviews that mention
boots width eee width
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Anonymous
map-marker Philadelphia, Pennsylvania

Boots did not fit. Need to exchange for a EEE width

And they told me to send them back and they will stretch them. If they dont fit, I hope to send them back.

They did not tell me how long it would take before I get my boots. Can you find out when the boots are gonna be ready?

User's recommendation: Nick to thank you for following up

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Ailin Yss

Need screws for my belts. No retailers near me

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Gave me w numbers. One did know what I was talking about.

The other don't answer. Hasn't returned my call.

User's recommendation: No One has helped.

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Anonymous
map-marker Littleton, Colorado

Snap broke through the metal eyelet

AI Highlights
  • - Right-side snap broke; metal flair pulled through the eyelet.
  • - Asks if replacement parts or a replacement piece can be purchased.

I purchased the Nacona Men's Bullet Concho Gallus Leather Suspenders. On the right side the snap that fits through the belt loop has broken as the little metal flair has pulled through the ajoining meat eyelet.

This piece has the buckle on the other end that buckles to the suspenders. I want to know if it can be replaced or if I can buy another piece?

Shawn Smith

shawnscottsmail@***.com

970-946-****

970-247-****

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Reuel Lhv

Disappointed with service

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Nocona Boots - Disappointed with service
Nocona Boots - Disappointed with service - Image 2

I have a $7,000 pair of Nocona alligator boots that I would like to have reconditioned and was just told by a customer service person that they dont do that!

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John R Kcb

I purchased a nocona belt that was from Taiwan $110 worth I buy American thank you very much p

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AI Highlights
  • - Bought a belt at Boot Barn that was from another country.
  • - The reviewer wants to ensure value for money and believes the issue will be worked out.

What happened was my favorite store in the world to shop at the Boot Barn is I bought it in the corner belt and it was from another country now I ain't trying to throw up ruckus here I'm just trying to make sure that I didn't get burnt from my dollar for dollar anyway it's all going to get worked out God bless you father son holy Spirit your friend John Kevin Rankin Corning California 171 Solana Street

Loss:
$220

Preferred solution: Let the company propose a solution

User's recommendation: Let you go to nocona factory in Texas and order from them that's what I recommend agent b e x

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