Took money and didnt do project!

I've tried for over a month to contact these guys. I have two phone numbers and an address, neither of which seem to be good. Basically my wifes aunt gave them 2k to start a project, then her son had a stroke and it took 6 months or so to get him out of hospital and into a care facility. She understands that that is not convenient for the builder. At the same time we were expecting some kind of response and get the project greenlit again. He no longer lives in the home but we want to have the work done before reselling. But these guys have not bothered to respond. Took the money and disappeared. NO STARS. Im driving to Greeley to go directly to the address today.
View full review
Comment
Helpful 0 Not helpful 0
Report
1 comment
#1368780

We completely understand the frustrations with this situation as it is never an easy task cancelling a project after material had been purchased. The material sat at home Depot for months awaiting pickup as it was online only product once picked up it is non refundable.

I will be more then happy to make some time to deliver the material that was purchased for the job, we purchased the tile, mortar , grout, the custom curbless shower pan and plumbing fixtures. I did look back and see your last email, I'm sorry I missed it but I have only received a single email stating your aunt cancelled the project. Please email me again and I will coordinate getting your material together and ready for delivery and we can get your aunt a check for whatever is remaining.

We did not attempt to be dishonest, your projects material sat behind the service desk at home Depot until we were

Asked to move it. I will wait for your email

Reply
0 0
ID
#1085550 Review #1085550 is a subjective opinion of poster.
Location
Fort Collins, Colorado
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Deliver product or service ordered

Noco Quality Craftsman Services Customer Care Review

1.0
Don't use this company. Don't show up when they say they are, made a mess and didn't clean it. Didn't haul off the trash they left.very inconsistent. The so called owner,Jake, would often throw his employees under the bus. Very dissatisfied. Now i need to hire someone else to finish what they promised. Waste of time and money. A 3 week job took almost 3 months.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1031460 Review #1031460 is a subjective opinion of poster.
Reason of review
Order processing issue

Companies Similar to Noco Quality Craftsman Services

American Exteriors reviews and complaints

American Exteriors

1.6
105 Reviews

“Noted charges originating from Serbia and Ireland which were not our charges. Patrick from Amex was...“
Rhino Shield reviews and complaints

Rhino Shield

1.3
103 Reviews

“January 21, 2014 To whom it may concern: I would like to tell you about the experience I had and I am...“
Bath Planet reviews and complaints

Bath Planet

5.0
99 Reviews

“Bottom shower door not secured at time if installation. Was told it would be repaired, never heard from...“
Handyman Connection reviews and complaints

Handyman Connection

1.7
76 Reviews

“I had a leak in my kitchen sink, little nervous about what I was in for. Ricky was great got right to...“
See more Construction and Repair Businesses ›

Construction and Repair Expert Talks

How to Hire The Right Contractor And Not Be Scammed

Apr 16, 2021

How to build a home? How to hire the right contractor? Matt DiBarra, with Diabara Masonry, reveals top home construction scams and gives the best tips to consumers on how to find the best contractor.

Read full article
Matt DiBarra
Matt DiBarra

Matt DiBarra is well-known as The Undercover Contractor. He is the owner of DiBara Masonry company in Los Angeles that specializes in house repairs, restorations, and new installations.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article