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The Honulu store closed and ive been waiting for a gift card refund and it almost been a year

Nobu Restaurants - The Honulu store closed and ive been waiting for a gift card refund and it almost been a year
The gave me another number ti call 800214**** for egiftify. When the card was purchase it was from giftx so i got redirected back to nobu to be asked again for my name number and email... for the 20th time. Again and again and again. It just keeps going in a circle... $200 is a lot of money to just throw it away... and im tired of getting *** around.

User's recommendation: Its a very good place to eat... but tbeir headquarters customer service sucks ***.

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#4042491 Review #4042491 is a subjective opinion of poster.
Location
Kapolei, Hawaii
Preferred solution
Full refund

Refund for gift card. Hawaii location closed indefinitely

4.4
The waikiki restaurant in Hawaii has closed and i have a $200 giftcard that i cant use. I tried multiple times to reach out to the company and no one has helped meits a great place to eat tho
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#3849865 Review #3849865 is a subjective opinion of poster.
Location
Ewa Beach, Hawaii
New Reviewer

Bad service and cold food

2.0
I ordered about $260 worth of food at nobu and before walking out I asked for plastic wear. Workers said there was some already in the bags. After driving to our air bnb 35 minutes away we noticed no spoons or forks or knives a cold and overcooked steak an a huge whole lobster with toppings just sits with no utensils to chop it up with and eat it. I called to complain not to get a refund and they couldnt do anything besides apologize and say it was a misunderstanding.
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#2930302 Review #2930302 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Refund for steak and lobster

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