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Noble Appliance

Noble Appliance Reviews

www.nobleappliance.com
What is your customer experience with Noble Appliance?

Noble Appliance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review; consumers are mostly dissatisfied due to delivery delays and unresponsive support.

Positive Feedback

There are no positive comments in the available Noble Appliance reviews; the single report focuses on product purchase completion.

Negative Feedback / Risk Areas

  • Repeated Noble Appliance customer complaints about long shipping delays and poor choice of carriers.
  • Reports of unhelpful customer service when tracking or delivery problems arise.

Key Takeaways for Future Customers

  • Expect potential delivery issues and verify carrier and tracking before purchase.
  • Document interactions if you need refunds or support for delayed shipments.
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Andrew H Rmf

Terrible Customer Service

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AI Highlights
  • - Charged $150 for terminal delivery plus $150 for home delivery; the cooktop hasn't arrived.
  • - It is 1,800 miles away in Illinois; Noble Appliance offers no help, cites Covid-19.

I purchased a cooktop on September 16, 2020 for just under $3,000. They charged me $150.00 for shipping, which was to a terminal 75 miles away.

They wanted another $150.00 to have the cooktop delivered to my home! I refused. Now it is October 16, 2020 and the dam cooktop STILL HAS NOT ARRIVED! These idiots used a cheap LTL provider and the cooktop is sitting on the truck in Illinois - 1,800 miles away!!!!

So I'm paying for a cooktop that they have NO IDEA OF WHEN IT WILL BE DELIVERED.

It's been sitting in Bolingbrook, IL for a week now. The shipping company took 5 days just to pick the dam thing up from Noble.

I've contacted Noble and they offer NO HELP WHATSOEVER saying it's because of Covid-19, an incredible crock of horse manure! If they had chosen a responsible shipping company I would have had the cooktop last week.

As it is, the tracking information says it's supposed to arrive at the local terminal today. Well, sitting 1,800 miles away on a trailer, there's no way that's going to happen.

DO NOT PURCHASE FROM NOBLE APPLIANCE!

Loss:
$3

Preferred solution: Full refund

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