Product: No No Hair Removal Customer Care Clear all filters (6 of 6 reviews match)
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No No Hair Removal - No help

The email dont work and my no no broken and can't get help
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Review
#1429818 Review #1429818 is a subjective opinion of poster.
Service
No No Hair Removal Customer Care

No No Hair Removal - Awful does absolutely not work!

1.1
Details
Does not remove hair, switches off constantly and small head arrived snapped. Paid £200 not happy. Bought from Argos so do t know if I can return.
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Review
#1378944 Review #1378944 is a subjective opinion of poster.
Service
No No Hair Removal Customer Care
1.0
Details
I have been sent out broken nono lazers and broken tips multiple times over the past month as they keep trying to " correct this one time unique situation because we never send out broken product or broken tips to our customers." Their customer service is luck of the...
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1 comment
mjwing02
#1309994

Most expensive piece of junk I ever perched. Only got to use it no more than eight times.

Review
#1020736 Review #1020736 is a subjective opinion of poster.
Service
No No Hair Removal Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Resolved
1.4
Details
had to wait the obligated 45 days to return this junk, and then cannot get customer service on the phone.It rang, got answered in an automated French speaking voice (I don't speak French), and waited for over 20 minutes for a live person to come on the line to get the...
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Review
#855776 Review #855776 is a subjective opinion of poster.
Service
No No Hair Removal Customer Care
Cons
  • Does not remove hair
  • Return policy lies
  • It does not work at all
Reason of review
Poor customer service
Preferred solution
Full refund

No No Hair Removal Customer Care Review

Hi ur say 60days money back guarantee I will buy 25 March but ur customer care told me I can't refund this item it mean ur company is froud every people Bcz I have to solicitor I will go to in county court so plz everybody don't buy this machine Bcz they can't after refund ur money
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Review
#819012 Review #819012 is a subjective opinion of poster.
Service
No No Hair Removal Customer Care
Reason of review
Poor customer service

No No Hair Removal - THE WORST!!!!!

I ordered this POS and of course it didn't work. I called, and apparently they count the 60 days from the date you receive it, not the date they ship it (which makes sense, really). So I thought it had been 45 days but it hadn't. They told me to call back a week later so that I wouldn't have to pay shipping. The first customer service rep was actually fine. She was annoying and tried to talk me into keeping it, but she wasn't aggressive about it and then she was helpful. So I called back today--7 days after the first call--and got a guy who was completely aggressive in trying to force me to keep the product. He was delving into my personal life wanting to know how often I was using it and where. I mean really--I want to return it because it doesn't work. I'm not going to continue using it every other day for 45 days when it clearly doesn't work. Even if it did work, I don't want to use it that often, and so I want to return it and get my $300 back. They offer a no-questions-asked return policy, yet the guy was insistent that we couldn't move forward in the process until I gave him all sorts of answers to where I was using it etc. I told him to make something up because I didn't care. He kept saying "It's for information gathering purposes." I reminded him that I don't care to help no no gather any information, and to please send me the label. He told me it would take 7 - 10 days..., which would put me really close to the 60 days. I can predict how that would go. When I asked to speak to a supervisor, he suddenly realized he could email me the label, but it will take 24 - 48 hours. Really? Because when I send an email, it's pretty instantaneous. Then he gave me a really convoluted "RMA" number, and if it's not written on the front of the package, it takes longer to process your return. In other words, they do EVERYTHING they can to make you too late to return the thing.
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2 comments
Review
#618820 Review #618820 is a subjective opinion of poster.
Service
No No Hair Removal Customer Care
Reason of review
Problems with payment

Contact No No Hair Removal Customer Service

Mailing Address:
ICTV Brands, Inc
40 Ramland Rd
Orangeburg , NY 10962
USA
Phone:
(888) 525-7580
All No No Hair Removal Contacts