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No No Hair Removal - Nono is a no show!!!!!!!!!

I purchase a Nono in April. Did not received my materal. They already charged my credit card. I called left a message and 3 e mail. No customer service agent answered or called back. Anybody have suggestion how to get in touch with them before I ask my credit card provider to cancel payment. The company have no customer service at all and it sees like it s a common problem with other people who bougth their product. Never received so cannot know if NONO work or not. This company is making a lost of publicity on TV and I think they can afford it wit the people they are ripping off.
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Review
#406928 Review #406928 is a subjective opinion of poster.
Loss
$345

No No Hair Removal in New York, New York - Waste of money

Don't waste you're money on this even with the one year warranty. Every time you have a problem with this product, you have to pay for the shipping back; it cost me $10. I have sent it back once already because the battery would not charge; and received a "new" one that's power button is extremely difficult to turn off and on. When talking to customer service, they stated that they were aware of the problem, yet I would still have to pay for the shipping to have it fixed a second time. If I would have known in advance that this company knew of the technical problems and would still charge me to have it repaired, I would never have invested close to $400. The worst part is, the product doesn't even work well at removing hair in the first place :(
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1 comment
Anonymous
#698540

I had trouble with my NoNo product - called customer service

they indicated that the

thermicon tips needed to be replaced. Today I received Thermicon tips - Tried one immediately - product did not work so I tried to call CS could not get past their automated system to talk to a live person. I want to return the Thermicon tips but need a Return Authorization No or my return would not be valid. Lots of luck getting to a person.

Would not buy this product ever again nor would I recommend the product to anyone. Very frustrated.

Review
#381301 Review #381301 is a subjective opinion of poster.
Service
No No Hair Removal Shipping Service
Loss
$375

Update by user Apr 13, 2012

After one month my complaint got zero responses from PissedConsumer readers. I did, however, pass it along to Consumer Reports hoping that their audience would be more interested.

Original review posted by user Mar 13, 2012

I decided to check them out before buying the product, and what a surprise. This outfit...
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11 comments
Anonymous
#891173

thank you . stopped me from buying a bad product!

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Review
#304476 Review #304476 is a subjective opinion of poster.
Simply put, this product just doesn't work. Don't waste your money. It doesn't even leave your legs smooth, much less remove hair permanently. I used it as directed, religiously for six months. It's a scam. You have to keep purchasing these...
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7 comments
Anonymous
#1396935

I'm glad I read this because I was considering buying this product.

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Review
#267226 Review #267226 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover