Michael E Bvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alamogordo, New Mexico

Will not repair system

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
NM Solar Group - Will not repair system
Updated by user Dec 25, 2020

NM Solar group has made arrangements to come here and address my problems with their installation on 12/30/2020. We will see if this holds up.

Original review Nov 26, 2020

I have sent numerous emails, phone calls explaining the problems with their solar panel installation and cannot get them to give me a date they would come out and fix the problems, even though I have asked this question twice. So much for their customer service and warranty.

The system was turned on 11-11-2020. Wish I had done my research before I allowed NM solar group do this installation.

View full review
Pros:
  • Installed on time
  • Install was pretty much on time
Cons:
  • Will not respond to warranty work
  • Did not respond to warranty work
  • Will not give me a date they would come out and fix these issues

Preferred solution: Deliver product or service ordered

User's recommendation: Research Companies well before you purchase solar.

Michael E Aln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not get them out for warranty work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have sent numerous emails and phone calls explaining the problems with their solar panel installation and cannot get them to give me a date they would come out and fix the problems, even though I have asked this question twice. So much for their customer service and warranty.

The system was turned on 11-11-2020. Wish I had done my research before I allowed NM solar group do this installation.

View full review
Pros:
  • Install was on time
Cons:
  • Cannot get them back out to fix the issues

Preferred solution: Get out here or give me a date to fix the issues.

User's recommendation: Do your research on companies first.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article