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Will not repair system

1.5
NM Solar Group - Will not repair system
Update by user Dec 25, 2020

NM Solar group has made arrangements to come here and address my problems with their installation on 12/30/2020. We will see if this holds up.

Original review posted by user Nov 26, 2020
I have sent numerous emails, phone calls explaining the problems with their solar panel installation and cannot get them to give me a date they would come out and fix the problems, even though I have asked this question twice. So much for their customer service and warranty. The system was turned on 11-11-2020. Wish I had done my research before I allowed NM solar group do this installation.

User's recommendation: Research Companies well before you purchase solar.

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ID
#2305050 Review #2305050 is a subjective opinion of poster.
Location
Alamogordo, New Mexico
Service
Nm Solar Group Solar Panel Installation
Pros
  • Install was pretty much on time
  • Installed on time
Cons
  • Did not respond to warranty work
  • Will not give me a date they would come out and fix these issues
  • Will not respond to warranty work
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Can not get them out for warranty work

2.0
I have sent numerous emails and phone calls explaining the problems with their solar panel installation and cannot get them to give me a date they would come out and fix the problems, even though I have asked this question twice. So much for their customer service and warranty. The system was turned on 11-11-2020. Wish I had done my research before I allowed NM solar group do this installation.

User's recommendation: Do your research on companies first.

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Comment
Helpful 0 Not helpful 0
ID
#2303108 Review #2303108 is a subjective opinion of poster.
Service
Nm Solar Group Solar Panel Installation
Pros
  • Install was on time
Cons
  • Cannot get them back out to fix the issues
Preferred solution
Get out here or give me a date to fix the issues.

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