Njm Insurance Group Reviews
Njm Insurance Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Njm Insurance Group has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; Njm Insurance Group reviews highlight high price levels and recurring issues with billing and customer service.
Positive Feedback
There are few positive remarks; reviewers do not report consistent strengths and no positive ratings offset the complaints.
Negative Feedback / Risk Areas
- Frequent customer complaints about retroactive billing and lack of refunds for disputed charges.
- Poor claims handling for worker compensation injuries and denials of treatment.
- Unprofessional or slow support for roadside assistance and towing through third-party vendors.
- High price level reported alongside unsatisfactory customer service.
Key Takeaways for Future Customers
- Expect potential billing disputes; confirm charges and ask about refunds before adding drivers.
- Document claims thoroughly and follow up persistently on worker compensation cases.
- Consider alternatives and compare customer service records for auto insurance and roadside support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Njm Insurance Group has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; Njm Insurance Group reviews highlight high price levels and recurring issues with billing and customer service.
Positive Feedback
There are few positive remarks; reviewers do not report consistent strengths and no positive ratings offset the complaints.
Negative Feedback / Risk Areas
- Frequent customer complaints about retroactive billing and lack of refunds for disputed charges.
- Poor claims handling for worker compensation injuries and denials of treatment.
- Unprofessional or slow support for roadside assistance and towing through third-party vendors.
- High price level reported alongside unsatisfactory customer service.
Key Takeaways for Future Customers
- Expect potential billing disputes; confirm charges and ask about refunds before adding drivers.
- Document claims thoroughly and follow up persistently on worker compensation cases.
- Consider alternatives and compare customer service records for auto insurance and roadside support.
Media from reviews
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Supporter |
Brooklyn, New York
Worker compensation
- - Three injuries and surgeries (two Chelsea, one Sunrise East Meadow).
- - Illegal eviction, CPS, bullying, scams, and unfair care.
I had 3 different injuries 2 at Chelsea senior living and 1 at sunrise senior living east meadow I am living a terrible life after my 4 surgery 2 illegal eviction , cps , bullying us , we was treated very poorly, scammed by people , lawyers issues , my health treatment very unfair , now law enforcement police take my care even I have insurance , only I had a jobs injury I was working 3 jobs maple pointe senior living , sunrise senior living and atria tangle wood I was working very hard to take myself and my kid I lost property, we was humiliated by people unfairly
Brooklyn, New York
Worker compensation injuries
- - Injuries: Maple Pointe (2) and Sunrise Senior Living (1).
- - Legal issues: CPS, evictions, theft, discrimination; car taken; policy switched; daughter 12.
I had 3 different injuries 2 at maple pointe and 1 at sunrise senior living , after the injury my life is getting crazy lawyers issues , cps , I got 2 illegal eviction, people stealing from my daughter and I they humiliated us and discriminated us now is my car policy State Farm agent switch my car policy to another agent , the law enforcement take my car away from me i am living my life with nothing I cant stand on my left ankle ,left knee and move my left shoulder and my left wrist I cant get treatment , and lawyers I got terrible life , I am very scared what now no one working hard supposed to live thats way I was working 3 jobs atria tangle wood , sunrise senior living and maple pointe , why me , why us I got daughter 12 years old
Company should loose their contract.
- - In April 2019 I waited for a tow via NJM's On Point.
- - There was a one-hour wait on a road with kids; ten more minutes on two calls; staff were rude.
April 2019. Waiting on a third party tow from On Point Roadside Assistance through NJM.
We we told an hour wait maximum after advising that we were stuck on a main road with young children in the car and almost got rear ended while waiting. After the hour was up, called twice to check on status after that.
We were told an additional ten minutes both times. Very rude and unprofessional on the phone.
Ewing Township, New Jersey
Retroactive Charge for Insurance Never Provided
- - NJM charged $623 for auto insurance not provided after adding our son in March 2017.
- - We called to dispute the charge and canceled the auto policy.
New Jersey Manufacturers (NJM) Insurance Group charged retroactively $623.00 to our auto insurance account for insurance they never provided to our policy after we added our son to our auto insurance policy in March 2017. We called several times and explained that what they were doing as a company to consumers is unlawful as they had never provided insurance for our son.
We also explained to New Jersey Manufacturers that it is not conceivable that consumers are charged for a good, service, transaction, or insurance in this case retroactively when that company had never insured the person, in this case, our son. We decided to cancel the auto insurance policy.
On May 5, 2017, New Jersey Manufacturers (NJM) Insurance Group mailed another letter stating that our auto policy account was being charged and we had to pay the $623.00. We called NJM Insurance Group again and told them that we would report this unlawful charge to regulators and to the public.
- Illegal retroactive charge
Preferred solution: Full refund
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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NJM Roadside vendor named HONK is terrible; provide no help.