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Nitto Tire

Nitto Tire Reviews

www.nittotire.com
What is your customer experience with Nitto Tire?

Nitto Tire Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied with product longevity, warranty handling, customer service, and perceived high price.

Positive Feedback

Some buyers previously chose Nitto Tire for tread options and warranty promises, indicating brand recognition among vehicle owners.

Negative Feedback / Risk Areas

  • Recurring Nitto customer complaints about rapid tread wear and premature tire failure.
  • Reports of poor warranty resolution and minimal compensation from claims department.
  • Frequent criticism of customer service responsiveness and location support.
  • Perception of high price relative to product lifespan.

Key Takeaways for Future Customers

  • Check Nitto Tire reviews and warranty terms carefully before purchase.
  • Document wear and service visits to support any warranty claim or dispute.
  • Prepare for potential interactions with customer service regarding claims and refunds.
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Media from reviews

Nitto Tire - Nito tires no good
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Leonel R Nvu

Nito tires no good

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Nitto Tire - Nito tires no good

I get nito tires I pay 2000 dollars for it and they det messed up with 30% of life so that is not right

Preferred solution: Price reduction

User's recommendation: If they don help me never buy no more nitos

View full review
Frank B Zuv

So far, horrible.

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AI Highlights
  • - Bought four NITTO tires for a Subaru Forester ~17-18k miles ago.
  • - NTB visits for vibrations; two tires replaced; all four now need replacement.

Purchased four brand new NITTO tires about 17 -18 thousand mile ago for Subaru Forester. Many return trips to NTB because of severe road vibrations.

Two tires replaced . All four need to be replaced now.

NITTO has offered warranty payment of about $21 per tire.... on a 75,000mile warranty .

Reason of review:
Bad quality
View full review
Anonymous
map-marker Rancho Cordova, California

Nitto Tire Grappler G2 Tires Review from Sacramento, California

AI Highlights
  • - Bought four Nitto Terra Grappler G2s with a 65,000 mile warranty.
  • - Two tires wore heavily in 11 months.
  • - Disappointed with warranty handling and service.

I purchased a set of four Nitto Terra Grappler G2's, less than a year ago, which were backed by a 65,000 mile warranty. Over the course of 11 months, two of the tires have experienced an insane amount of tread wear.

Spoke to their service reps about the 65,000 mile warranty and they said there's nothing they could do. Is this how you stand behind your product? As a long time Nitto customer, who was looking to buy even more Nitto tires, I'm incredibly displeased with not only the quality of this tire but the service I received from their claims department.

After continued inquires about warranty details and a few back and forth conversations via Facebook, Nitto is still not standing behind their product or offering to provide compensation in any form, let alone an apology. Extremely disappointed.

Loss:
$450
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

View full review

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