Nissan Parts Deal

I got some parts per vin number, and they were incorrect. Come to find out their catalog is incorrect, and these parts do not go to my vin number.

I triple checked the axle and vin number and it is all stock and matches the vin number of the vehicle. I even called my local dealership and they confirmed everything for me. Trying to contact this company is almost impossible. If you call the phone number you cannot talk to a real person and if you do, they just transfer you around to people or tell you to submit a form on their website.

once you submit a form on their website, they contact you within 4-6 business days and they contact you with a "no-reply" email. You can't respond to the email because it is a "no-reply", so you have to resubmit a form on their website which they respond within 4-6 days. I finally submitted an RMA request which they file as "no longer need" so they can charge me 20% restock fee and I pay shipping cost.

After everything I will be $120 dollars into this for the wrong parts because their system is faulty/incorrect. The worst company I have ever done business with hands down.

Its not clear on their site that they are nothing but a broker for the Nissan dealerships parts department. Save time.

Just visit your dealerships parts department in person.

Faster and much easier to return. Also I have never been asked to prepay for my orders at my local dealership.

Looks like a SCAM. Ordered product.

They never sent and will not answer phone or emails. Looks like SCAM from CHINA.

I ordered parts based on their site part match; the items did not fit. I ordered last November, and I am still trying to complete my refund.

They have an outrageous restocking fee. Buyer Beware.

I ordered a part to fix the vehicle i had recently purchased(different story). The transmition needed/needs replaced and or repaired. I had a transmission specialist mechanic work on my vehicle. I needed a new computer

Electronic part to as the finishing part of my repairs.

Part alone can cost 500-$1500

I spent $1000

The first one was incorrect and did not match my vehicle. It was sent back. This cost about a months time added to time i have not had vehicle. The second time a small part seems faulty. Because of this transmission must be taken apart again. The faulty part malfunctioned the newly rebuilt and repaired transmission parts.

Waiting on 3rdpart(second replacement) to be shipped back and forth. These inconveniences have cost my repair shop time and money. Not having my vehicle for additional months has cost me time and $$. Eventually i will get correct part or refund. Where is the consideration for my loss of time and or wages.

If possible use a brick and mortar location.