Nissan Parts Deal Reviews

I got some parts per vin number, and they were incorrect. Come to find out their catalog is incorrect, and these parts do not go to my vin number. I triple checked the axle and vin number and it is all stock and matches the vin number of the vehicle. I even called my local dealership and they confirmed everything for me. Trying to contact this company is almost impossible. If you call the phone number you cannot talk to a real person and if you do, they just transfer you around to people or tell you to submit a form on their website. once you submit a form on their website, they contact you within 4-6 business days and they contact you with a "no-reply" email. You can't respond to the email because it is a "no-reply", so you have to resubmit a form on their website which they respond within 4-6 days. I finally submitted an RMA request which they file as "no longer need" so they can charge me 20% restock fee and I pay shipping cost. After everything I will be $120 dollars into this for the wrong parts because their system is faulty/incorrect. The worst company I have ever done business with hands down.

User's recommendation: do not use.

Its not clear on their site that they are nothing but a broker for the Nissan dealerships parts department. Save time. Just visit your dealerships parts department in person. Faster and much easier to return. Also I have never been asked to prepay for my orders at my local dealership.

User's recommendation: Talk to local dealership if possible.