Nissan of Garden City

I was repeatedly called, emailed and text for 4 mos to return lease early. Promised no out of pocket cost, no damage fees, lower monthly lease.

I was told vehicle I wanted was all sold so suggested others that I didn't want then all of a sudden the one I wanted was there diff color. Then agreed to monthly amount no fees. I was later told finance not complete, identify theft. Then sent billed charged for ending lease early and damage fee.

Now they want to charge a larger monthly payments. When I complained Thomas the sales man said he was sorry and knows that's now what was agreed on and to come in with papers. Thomas hides they try to bully me then takes my papers and ask me to leave. I had to wait for Police to get my papers back but they still kept one and refuses to respond to calls, texts or emails.

I agreed to 390 payments. They are trying to add I fees to make up for early lease return.

I purchased maintenance plans on 2 vehicles and they refused to honor the service plans. Don’t trust. Buyer Beware!!!

Attention!!! Thieves !!!

Be careful when you bring car for service to Nissan of Garden City! Thieves !!!

My sales person Rozy, 5 star!!! I brought my car in for an side steps installation.In pouch i got $47 dollars in quarters for parking meters.after service my money disappear from my car.Du not go there for services!!! Employee thieves prey on your car!!!

Attention!!! Thieves !!! Be careful when you bring car for service to Nissan of Garden City! Thieves !!!

My sales person Rozy, 5 star!!!

I brought my car in for an side steps installation.In pouch i got $47 dollars in quarters for parking meters.after service my money disappear from my car.Du not go there for services!!! Employee thieves prey on your car!!!

I got the Nissan Maxima 2013 from Nissan of Garden City about 4 months ago and IT'S FULL OF PROBLEMS!!!Try to go there and fix the problems, but some "..." guy name TOM, instead of apologies and help to fix the problem began to be rude.People if you are reading this comment DO NOT EVER GO THERE AND HAVE ANY BUSINESS WITH THEM!!! People who are working over there DOES NOT KNOW WHAT THEY ARE DOING...BAD BAD BAD SERVICE, I am pissed!!!If I would know that The Nissan Of Garden City treats their customers this way I would never go and have a business with them!!!

Once you come in to the service nobody welcoming you nobody smile, it's like they are doing you a big favor for the money you pay!!! *** place...

Buyer Beware!!! Bait and Switch!!! I made an appointment with internet manager Monica Curbelo at 1 Pm on 2/12/13 When I arrived I asked for her at the front desk. She was paged and a moment later a salesmen Freddy Roman greeted me. I told him I was waiting for Monica. He stated that she gets Nissan internet leads and he was the salesmen assigned to me. I know that salespersons often try to steal one anothers customers, but I agreed to have him help me.

I knew something wasn't right when he had no idea what vehicle I came in for. I told him a 2012 Nissan Pathfinder LE in dark grey. He came back about 10 minutes later saying he couldn't find it. It could have sold already. In front of Freddy I found the vehicle on my smartphone with the Stock #: UN22939. He said he would get the key and meet me outside. After 10 minutes I walked back in the dealership to find Freddy joking with two other sales guys. I said what happened? With key in hand he went outside and brought me the Pathfinder. Folks, what happened next made my blood boil. The Pathfinder he brought not even close to what was shown online. Freddy argued with me that was it. I said look at the list of features online and the ones on the window of the vehicle. No leather, no navigation, no moon roof, no nothing. He said I guess they made a mistake but I do have a white one with what your looking for, for only $29,000

I lost it. I demanded to talk to Monica. He repeated several times that she does not even work in the building. Monica confirmed the appointment the night before and told me she personally saw the vehicle and it was beautiful. All lies! The vehicle Freddy brought out was a mess. Damage on the driver side door. The seats were all stained, the interior was disgusting. Scratches everywhere. It looked like a family with kids drove cross country and returned it dirty.

I left furious and in the parking lot I call Monica at the phone she called me on. She answered, I told her what happened and asked where she was? Monica was in the dealership the whole time. I asked repeatedly why she lied to me about the Pathfinder and its condition and why Freddy to my face told me she didn't work in the building. All she said was Freddy would never say that.

Please do not waste your time with these clowns. The salespeople are all standing around like its a place to hangout. The worst experience I have had with a dealership. FYI the vehicle is still listed on there website. I guess to bait and switch another customer.