Nelsy Cfy
map-marker Elk Grove, California

Complaint, refusal of serviceComplain

My vehicle has manufacturer warranttee for defective transmission but dealers are not honouring it 2015 nissan rogue

View full review
Reason of review:
Warranty issue
Moises Vyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

Mechanic scam @ Nissan Elk Grove CA.Dealership

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 06, 2015

Since I haven't heard from Elk Grove Nissan Dealership for weeks, had to call them, talked to the manager, his first words "this is a big deal" second he was embarrassed, said he apologized on behalf of his crew, they made a mistake, he said that mistake could have cost us up wards $10 k . Sorry is not good enough !!!

They just lost our business.

Original review Feb 23, 2015

I heard a knocking noise while driving and pulled over to check,  I took it to Elk Grove CA.Nissan Dealership & they recommended Short Block or New Engine. I declined for a second opinion from Sacramento certified mechanic. When I picked up my truck the service advisor stated that the mechanic offered to buy my 2000 Nissan Frontier pick truck and it turned out it didn't need a new engine, all it needed was an Alternator (what a big difference in the amount of money I could have spent) I also noticed every oil change they have numerous hundreds of dollars of work recommended maintenance for my vehicle for sure I won't be going back there ever again for any Services or Sales of New Vehicles.They just loss a customer and their business.

View full review
  • I lost trust overall
Reason of review:
loss of trust

Preferred solution: Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article