Nissan of Elk Grove
Nissan of Elk Grove Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
Positive Feedback
No positive details provided in Nissan of Elk Grove reviews; no service or sales praise reported.
Negative Feedback / Risk Areas
- Customer complaints describe refusal to honor manufacturer warranty on a 2015 Nissan Rogue.
- Allegations of unnecessary major repairs recommended instead of simpler fixes like an alternator.
- Reports of aggressive upselling and poor customer service during repair visits.
Key Takeaways for Future Customers
- Consider seeking a second opinion from an independent mechanic before authorizing major work.
- Document warranty coverage and ask for written explanations to address potential Nissan of Elk Grove customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
Positive Feedback
No positive details provided in Nissan of Elk Grove reviews; no service or sales praise reported.
Negative Feedback / Risk Areas
- Customer complaints describe refusal to honor manufacturer warranty on a 2015 Nissan Rogue.
- Allegations of unnecessary major repairs recommended instead of simpler fixes like an alternator.
- Reports of aggressive upselling and poor customer service during repair visits.
Key Takeaways for Future Customers
- Consider seeking a second opinion from an independent mechanic before authorizing major work.
- Document warranty coverage and ask for written explanations to address potential Nissan of Elk Grove customer complaints.
Turn one complaint into a collective action
Elk Grove, California
Complaint, refusal of serviceComplain
My vehicle has manufacturer warranttee for defective transmission but dealers are not honouring it 2015 nissan rogue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMechanic scam @ Nissan Elk Grove CA.Dealership
- Elk Grove Nissan suggested engine replacement for knocking.
- Sacramento mechanic said only an alternator was needed.
- Oil-change suggestions were costly.
Since I haven't heard from Elk Grove Nissan Dealership for weeks, had to call them, talked to the manager, his first words "this is a big deal" second he was embarrassed, said he apologized on behalf of his crew, they made a mistake, he said that mistake could have cost us up wards $10 k . Sorry is not good enough !!!
They just lost our business.
I heard a knocking noise while driving and pulled over to check, I took it to Elk Grove CA.Nissan Dealership & they recommended Short Block or New Engine. I declined for a second opinion from Sacramento certified mechanic. When I picked up my truck the service advisor stated that the mechanic offered to buy my 2000 Nissan Frontier pick truck and it turned out it didn't need a new engine, all it needed was an Alternator (what a big difference in the amount of money I could have spent) I also noticed every oil change they have numerous hundreds of dollars of work recommended maintenance for my vehicle for sure I won't be going back there ever again for any Services or Sales of New Vehicles.They just loss a customer and their business.
- I lost trust overall
Preferred solution: Let the company propose a solution
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