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Nissan Of Elk Grove Reviews
2
TOTAL REVIEWS
New Reviewer
Complaint, refusal of serviceComplain
My vehicle has manufacturer warranttee for defective transmission but dealers are not honouring it 2015 nissan rogue
ID
Location
Elk Grove, California
Product
2015 Nissan Rogue Car
Reason of review
Warranty issue
New Reviewer
Mechanic scam @ Nissan Elk Grove CA.Dealership
Update by user Mar 06, 2015
Since I haven't heard from Elk Grove Nissan Dealership for weeks, had to call them, talked to the manager, his first words "this is a big deal" second he was embarrassed, said he apologized on behalf of his crew, they made a mistake, he said that mistake could have cost us up wards $10 k . Sorry is not good enough !!!
They just lost our business.
Original review posted by user Feb 23, 2015
I heard a knocking noise while driving and pulled over to check, I took it to Elk Grove CA.Nissan Dealership & they recommended Short Block or New Engine. I declined for a second opinion from Sacramento certified mechanic. When I picked up my truck the service advisor stated that the mechanic offered to buy my 2000 Nissan Frontier pick truck and it turned out it didn't need a new engine, all it needed was an Alternator (what a big difference in the amount of money I could have spent) I also noticed every oil change they have numerous hundreds of dollars of work recommended maintenance for my vehicle for sure I won't be going back there ever again for any Services or Sales of New Vehicles.They just loss a customer and their business. ID
Location
Sacramento, California
Cons
- I lost trust overall
Reason of review
loss of trust
Preferred solution
Let the company propose a solution
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Nissan Of Elk Grove