NIS America Reviews
NIS America Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating based on 2 customer reviews with 100% unfavorable distribution; consumers are mostly dissatisfied and report repeated failures in customer service, shipping visibility, and billing communication.
Key Takeaways for Future Customers
- Check recent NIS America reviews before buying and prefer third-party retailers like Amazon for fulfillment.
- Expect limited customer service response and potential delays in shipping or tracking confirmation.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and missing tracking.
- Billing concerns after preorders and slow or no refunds reported.
Positive Feedback
Products can be high quality when correct versions arrive, and some fans praise game content despite performance issues on certain platforms.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating based on 2 customer reviews with 100% unfavorable distribution; consumers are mostly dissatisfied and report repeated failures in customer service, shipping visibility, and billing communication.
Key Takeaways for Future Customers
- Check recent NIS America reviews before buying and prefer third-party retailers like Amazon for fulfillment.
- Expect limited customer service response and potential delays in shipping or tracking confirmation.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and missing tracking.
- Billing concerns after preorders and slow or no refunds reported.
Positive Feedback
Products can be high quality when correct versions arrive, and some fans praise game content despite performance issues on certain platforms.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Customer Service
- - Support was unresponsive for two months after the wrong game and server migration issues.
- - I was a loyal customer for years and won't buy again.
Been trying to contact their customer service for nearly 2 months for delivering me the wrong game. No responses or any action on their part.
I was a loyal customer for years, yet treated with such disregard.
No reason in this day and age to *** up a server migration so badly. Won't be buying from them again unless they sort out my issue amicably, which is doubtful at this point.
- Quality product if you get the right one
- Customer service and warehouse services
Preferred solution: Deliver product or service ordered
Poor Customer Service and Visibility
- - Tried contacting customer service for 2 months with no responses via email, Discord, or social media; Instagram suggests a lack of care.
I've been trying to get ahold of customer service for 2 months. No responses from email, no replies on discord, no replies back from social media. I tried getting in contact via Instagram and it seems that they have a lack of care for their fans and customers.
Preferred solution: Apology
User's recommendation: Buy on Amazon dont buy from their *** store.
Tampa, Florida
Monstrum nox
- - Monstrum Nox on Switch is choppy, especially in Grimwald Nox.
- - Ys 8: Lacrimosa of Dana runs smoothly; an update to improve Monstrum Nox is hoped.
I dont know if it matters to you guys as much as it does to me but I love the ys series and everything you guys are doing but monstrum nox on switch is horrible the game is choppy especially when In the grimwald nox and when ever your fighting enemies frames are non existent I cant even flash guard to save my life LITERALLY I just hope at some point in time you guys can probably release an update that just makes the game run smoother and better I have no problems when playing ys 8 lacrimosa of Dana which is a 10/10 in my eyes but monstrum nox on the other hand needs an update on the switch and it would be better for the games future by not making customers feel robbed of 60 dollars for a game that is awesome but just choppy as *** Thanks again
Game has not arrived
- - Preordered Jan 2019; game released Oct 22, 2019.
- - Package not arrived; no tracking or shipment confirmation; no response to contact attempts.
I preorded a video game way back in Jan. 2019 and the game came out in Oct.
22, 2019. They claimed they sent out most of the packages, but mine has not arrived at all. I am not getting any tracking number or confirmation that the package is being sent out at all. I attempted to contact them several times and no response.
I paid off the items already, which was very expensive. I am not happy with their lack of communication.
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