Nippon Express USA
Nippon Express USA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nippon Express USA has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "Use another company - 'white glove' is terrible".
Positive Feedback
No positive feedback is reported in available Nippon Express USA reviews; price level is noted as high and services lack appeal to reviewers.
Negative Feedback / Risk Areas
- Poor customer service with unresponsive phone support and live chat that repeats questions.
- White glove delivery failures, missed delivery scheduling and inability to reschedule.
- High pricing and limited product or service diversity cited by customers.
Key Takeaways for Future Customers
- Check Nippon Express USA customer complaints and reviews before booking white glove or time-sensitive shipments.
- Expect potential delays contacting customer service across time zones and consider alternatives for critical deliveries.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nippon Express USA has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "Use another company - 'white glove' is terrible".
Positive Feedback
No positive feedback is reported in available Nippon Express USA reviews; price level is noted as high and services lack appeal to reviewers.
Negative Feedback / Risk Areas
- Poor customer service with unresponsive phone support and live chat that repeats questions.
- White glove delivery failures, missed delivery scheduling and inability to reschedule.
- High pricing and limited product or service diversity cited by customers.
Key Takeaways for Future Customers
- Check Nippon Express USA customer complaints and reviews before booking white glove or time-sensitive shipments.
- Expect potential delays contacting customer service across time zones and consider alternatives for critical deliveries.
Turn one complaint into a collective action
Ashland, Oregon
“White glove” delivery
Assigned me a delivery time when Im out of town
Tried to contact via live chat to reschedule and keep getting asked the same cycle of questions,
User's recommendation: Use another company - “white glove” is terrible
No one there to answer the phone.
No one was there to answer the phone. This is an issue because there is a 3 hr time difference between where I am and Alaska.
Preferred solution: Deliver product or service ordered
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