Order

Been trying to call and email this company for two months and I never get a call back a email response it anything.. mind as well go to Amazon or Walmart for what I need
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ID
#3856644 Review #3856644 is a subjective opinion of poster.
Location
Renton, Washington
New Reviewer

I need a trash liner card

Back in May I purchase a trash can from Fingerhut and the trash can came without the liner to hold the bag for the garbage I've been trying to get this liner so I can use my trash can properly and it has been with no avail Fingerhut cannot get in touch with nine Stars and nine Star when I called them they never answered their customer service line the message is always full and I have not been able to get my liner this company sucks when it comes to customer service I will never purchase another item from these people.

User's recommendation: Don't purchase anything online from ninestars.

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ID
#3856633 Review #3856633 is a subjective opinion of poster.
Pros
  • Looks good
Cons
  • It does not work and fake warranty
  • Not reliable
Loss
$200
Preferred solution
Deliver product or service ordered
New Reviewer

Trash can

My trash can isnt even a year old, it keeps opening and closing. I replaced the batteries twice and Im still having the same problem. Yvonne 407-310-****
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ID
#3855171 Review #3855171 is a subjective opinion of poster.
Location
Gainesville, Georgia
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Trash Can Malfunction

Good afternoon, My name is Grace and I ordered your product through Walmart (Sep 12, 2021 order, Order# 852621*-***540) I received the trash can and mini trash can, and both products have not even lasted a year. The small trash can was the firs to stop working a few...
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ID
#3840203 Review #3840203 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Preferred solution
Deliver product or service ordered

Garbage can lid quit working

Very hard to get a hold of anyone to see about getting a replacement an item that I only used 3 months. Ordered from QVC
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ID
#3761724 Review #3761724 is a subjective opinion of poster.
Location
Sheffield, Iowa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I love my nine star trash can. But I need the oval plastic item to keep the trash bags down. Please replace it for me. Thank you

Ninestars - I love my nine star trash can. But I need the oval plastic item to keep the trash bags down. Please replace it for me. Thank you
Ninestars - I love my nine star trash can. But I need the oval plastic item to keep the trash bags down. Please replace it for me. Thank you
Ninestars - I love my nine star trash can. But I need the oval plastic item to keep the trash bags down. Please replace it for me. Thank you
Update by user Jun 28, 2022

I just need to replace the trash can rim to place trash bags down....

Original review posted by user Jun 26, 2022
About my trash can, its a large oval ninestars trash can its missing the part to keep the bags down. How can i get it replaced.
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ID
#3708335 Review #3708335 is a subjective opinion of poster.
Location
Laredo, Texas
Preferred solution
Let the company propose a solution
New Reviewer

How do I open battery compartment?

I called customer service and had to leave a message even though they were supposedly open. I have a simple issue that I would like them to help me with. Otherwise I will have to take this trash can back to the store.
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ID
#3678316 Review #3678316 is a subjective opinion of poster.
Location
Muscle Shoals, Alabama

Need to return wrong part

Called Customer Service and actually talked to a woman who took my e-mail address. She stated that the company would e-mail me instructions to send the part back. That was 1.5 weeks ago. I have left several messages, voicemail of course because no one picks up the phone, neither the operator nor customer service. I am done playing, next phone call to my states Attorney General. This place is a rip off.

User's recommendation: RUN. Not a place to do business with.

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ID
#3605859 Review #3605859 is a subjective opinion of poster.
Location
Belton, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

LACK OF COMMUNICATION / FAKE WARRANTY

One spends over $125. for a trash can allegedly with a 3-year warranty according to the Amazon listing, but then the product doesn't work, and you can spend weeks and weeks trying to reach the company through calls, voicemail messages and emails but can never get a hold of anyone so in essence there is no warranty and hence the warranty claim is false. Dead

User's recommendation: DON'T BUY THEIR PRODUCTS.

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ID
#2670157 Review #2670157 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Looks good
Cons
  • It does not work and fake warranty
Loss
$125
Preferred solution
Let the company propose a solution

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