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Nimi Skincare

Nimi Skincare

www.nimiskincare.com
What is your customer experience with Nimi Skincare?

Nimi Skincare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating and mostly dissatisfied customers. Rating distribution shows 100% unfavorable. Recent review warns "DO NOT SHOP" after a $135 package went missing and multiple outreach attempts since April 13 received 0 response. Consumers cite abysmal customer service, limited product diversity, and high price level.

Key Takeaways for Future Customers

  • Check Nimi Skincare reviews before ordering.
  • Expect slow or no response from customer service.
  • Be cautious with high-priced orders and tracking issues.

Negative Feedback / Risk Areas

  • Lost packages and stalled USPS tracking reported are a key customer complaints point.
  • Multiple contact attempts received no reply, raising concerns about billing, refunds, subscriptions and support for auto-ship or membership issues.

Positive Feedback

Reviewers note the company values as a positive aspect.

View full overview ›

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Amber L Dci

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Verified Reviewer

DO NOT SHOP HERE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Ordered $135; package lost, USPS says it's in Colorado but should be in MI.
  • No move for weeks; attempts to reach brand since April 13; no response.

Ordered $135 worth of products and it got lost in the mail. USPS says the package is sitting in a CO office but should be in Michigan - the package has not moved in WEEKS.

Tried reaching out to this brand by leaving several messages and emails since April 13 (10 days ago) and 0 response.

NEVER BUY from the brand that does not care about its customers.

Loss:
$135
Pros:
  • Company values
Cons:
  • Abysmal customer service

Preferred solution: Full refund

User's recommendation: DO NOT SHOP

View full review

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