NILI LOTAN
NILI LOTAN Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NILI LOTAN has 2.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice design and quality merchandise, Nice products.
Cons: Poor or nonexistent customer service department, Terrible customer servicei.Recent recommendations regarding this business are as follows: "DO NOT BUY FROM NILI LOTAN", "Do not shop here online", "Don’t order online. Or anywhere due to shady return policy".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NILI LOTAN has 2.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice design and quality merchandise, Nice products.
Cons: Poor or nonexistent customer service department, Terrible customer servicei.Recent recommendations regarding this business are as follows: "DO NOT BUY FROM NILI LOTAN", "Do not shop here online", "Don’t order online. Or anywhere due to shady return policy".
Most users ask NILI LOTAN for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Fond Du Lac, Wisconsin
Bad customer service
Purchased a sale item online. Tried to cancel a few hours later and they refused.
Item went on further discount two hours after purchase and they wouldnt honor the price. Terrible policies. Several emails and phone call, they will do nothing to help. Literally offered nothing.
Not even a store credit. They havent even shipped the item!
User's recommendation: DO NOT BUY FROM NILI LOTAN
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Resolved: Please company, get your act together. I will never order online from you again. No customer service...!
Company fixed the issue and I have been provided with partial refund. They woke up and refund3ed the item but deducted $70.00 from my refund with no explanation forthcoming.
I like the merchandise but will still not purchase from the NYC store in the immediate future. They do not communicate at all.
No response
I've emailed and tried to call regarding order # 159108. I think you have lovely items but such poor customer service that I would rate you a 1...and I shop online at high-end companies and shops all over the world.
I want a refund on the returned Melina coat pronto. Enough time has gone by since you must have received the coat in late October.!!
Please get your professional gig together.
Suzanne Rosenthal
- Nice design and quality merchandise
- Terrible customer servicei
Preferred solution: Full refund
User's recommendation: Do not shop here online
Refund department is nonfunctional
Ive sent multiple emails regarding the status of a refund for returned items. They have not replied.
They do not have a customer service number to call.
What a shame.
The products ar cool and reasonably priced. But Ive almost always had problems with returns, and most recently its become absurd,
- Nice products
- Poor or nonexistent customer service department
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Questioning line order deemed ineligible for return
Bought new color espresso Jenna pant online for $345. After email advertising the new color.
Tried to return and it says ineligible because it was final sale.
What?
Thats a sham. Last time I order Lotan product or buy in store!
Preferred solution: Full refund
User's recommendation: Don’t order online. Or anywhere due to shady return policy
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