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same thing happened to me, just can't make an order successfully on their website it may because I have made some orders from them,and from then I cannot make an order, then I reached live that, their staff are good but I still didn't get access to make my order in the next a few days. STAFF: Thank you. STAFF: I've sent this to our Resolution Team. They'll contact you directly within 1-2 business days. ME: thank you so much ME: and I still can't...
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#996374
I've purchased many items from Nike over the past several years. I keep having the Nike Swoosh logo come off on many pieces of clothing. My sports clothing goes in my May tag washer on cold water and this washer is the highest end washer May tag made a couple of years ago (approximately $2500). I always hang these up from the washer to dry as they've never seen a clothes dryer. I returned a couple of pieces to the Lawrenceville, Ga Nike store...
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Ordered a pair of Nike Jordons for my sons Christmas present and paid for two day delivery. Two days later I was e-mailed there was a delay but I would still get the shoes in time. Three days later I call customer service to look for the shoes to be told that there was a delay on my order and they were looking for them in the warehouse....if they don't find them in 10 days they would refund my money. I asked to speak to a supervisor after being...
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I didn't like
  • Customer service i received
#978408

Nike Sneakers Review

#935161
Order a pair of shoes that I didn't like when they arrived. Sent them back with Nikes preferred shipping company Aramex and that was over a month ago. 4 different customer service people cannot get it together to process a refund. Disgusting service and full of empty promises and lies.
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Nike D7 Sneakers Review

#927684
3.5
The team hustle D7 look good but are not made to last. I had them less than a month and the nike check is peeling off of both shoes.
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Nike Shirt Review

#921027
3.5
White poly spandex yellowed after washing
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Nike Sneakers Review

#872594
1.0
I bought a pair of Nike air I wear them 4 times the bubble still intact the bottom just come out I guess not enough glue I bough them in sneaker villa they told me to contact you they are not responsible
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I have purchased three pairs of Nike Free RN boys' shoes. The first pair was in the summer. The second pair was for back-to-school. The third pair was mid-October. All three pairs lasted about 6 weeks. Each pair cost $79.99. I will not purchase another pair. The shoes literally come apart at the seams. The toes pull away from the sole. The sole falls apart with the rubber falling off of the shoe. I am looking for good leather tennis shoes for my...
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I bought a pair of NIKE REAX and I always thought NIKE was a quality product since they made nice looking shoes. I couldn’t of been more WRONG!! https://www.google.com.gt/search?hl=en&site=imghp&tbm=isch&source=hp&biw=1280&bih=635&q=nike+reax&oq=nike+reax&gs_l=img.12..0l10.1366.4455.0.10951.9.9.0.0.0.0.1421.2077.2-3j7-1.4.0....0...1ac.1.64.img..5.4.2075.4hHOqAJNYOk They do an EXCELLENT job of marketing a very crappy product made in Vietnam and...
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1.0
I didn't like
  • Bad customer service
  • Poor customer service
  • No accountability
#966358
After paying over $100 for a new pair of Nike Air Max, wearing them for less than 3 weeks, both left and right shoes delaminated at the rubber sole. What pride in workmanship you must feel Nike. Wait......what am I saying? I forgot NONE of that means *** to gigantic American Corporations anymore. All that matters is the gross profits your left with, or the "Bottom Line", as most corporations really worry the most about. This over-inflated, self...
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#941292
I had a horribble experience with nike outlet and nike.com i went to the outlet the sales rep said i can order these online since there were none in stock i stressed the fact that i needed them by saturday and placed the order monday i stressed that i would pay for expedited shipping comes to find out he never added the shipping i went online to the chat at nike.com and stressed the fact that i needed them by saturday and i will pay for the...
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Roscoe323arzate

Roscoe323arzate So I decided to check the tracking for the shoes and they took it upon themselves to hold the package at the usps location and not deliver it Noone ever notified me that I can...

Roscoe323arzate

Roscoe323arzate So it has been 24 hours and I was assured I would recieve a resolution email and sorry I am not surprised that I did not receive one

1.1
I liked
  • Products
  • Appearance
I didn't like
  • Bad customer service
Hello my name is SCHAN MADRID and I wear a Shoe size of (11 ). I Had purchased a pair of nike air shox and 5 months later the shox came out like they were a pair of knock-off's. I purchased these for the Price of $ 135.00. Dollars and for them to come apart like this makes me angry . Being a Long time Nike shox purchaser for over 8 years this is unacceptably poor quality for Nike . here is my email if Nike would like to PAY for a new pair of...
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3.3
#886260
My 14 year old daughter bought her dad a $50 electronic gift card for father's day. Apparently, they were having trouble with the recipients getting the gift cards. To make this short...six phone calls and 30 days later, we could still somehow find no way to redeem this "supposed" gift card. She got a different excuse from each customer service agent. They finally told her to have him pick an item and then call and use her order number (not...
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2.2
I liked
  • Prior to this experience
I didn't like
  • Never got item
  • Poor customer servi
#884344

Contact Nike

Headquarters Address:
Nike World Headquarters
Customer Services One Bowerman drive
Beaverton, OR 97005
Phone:
(800) 806-6453
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I am utterly appalled at the level of service shown to me when returning my sons Hupervenhom shoes. My 12 year old son scrimped and saved to purchase a pair of Hyroevenhom soccer boots. To my horror he paid over $250 for a pair of boots, he claimed he knew it was an excessive amount to pay but they were what he had saved for. 10 weeks into the season the sole started to come away from the boot so we reluctantly returned the boots to the shop...
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#880895