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NihaoJewelry

NihaoJewelry

www.nihaojewelry.com
What is your customer experience with NihaoJewelry?

NihaoJewelry Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

NihaoJewelry has a 1.0 star rating based on 3 customer reviews; consumers are mostly dissatisfied and reviews show 100% unfavorable feedback.

Key Takeaways for Future Customers

  • Check NihaoJewelry reviews before ordering and expect issues with delivery and tracking.
  • Be prepared to request refunds; customer complaints often mention lack of resolution for lost packages and missing items.
  • Low prices reported but weigh savings against reported service risks.

Negative Feedback / Risk Areas

  • Repeated reports of packages never arriving and tracking failures.
  • Multiple complaints about abusive or unhelpful customer service when seeking refunds.
  • Allegations of fraud and refusal to refund paid orders.

Positive Feedback

Some buyers note cheap jewelry and occasional successful resends, but positive mentions are rare.

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Media from reviews

NihaoJewelry - My order
NihaoJewelry - My order - Image 2
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Show reviews that mention
delivery service package box spring spring covers full size customer service event size blue box
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Noel K Srg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No package. Getting run around from the extremely rude customer service.

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AI Highlights
  • Order placed May 4; package not delivered by Jun 14.
  • Tracking shows it stuck; sender won’t contact delivery.
  • No compensation; order to resend.
Updated by user Aug 11, 2025

Don't order from this company. They are scamming people and they will not care when you try to resolve the issue. They will stall forever and give you nothing but a bad additude.

Original review Jun 15, 2025
Placed and paid for my order on the 4th of May. I still haven't got the package.

Tracking says it was stuck in the same state I live in. It's an abnormal package. Have the sender contact the delivery service. They wouldn't contact the delivery service.

A week went by. Then they tell me they want me to call the delivery service. I told them I already did, and I already told you they need to hear from the sender. They want a screenshot of the phone call.

Who screenshots their phone calls? They say, 'Oh my God! Did you really talk to them? If you really talked to them, then why don't you have a screenshot?' They tell me 'they are very tired and don't need to be going back and forth repeatedly.' That, 'what they are needing from me in order to resolve this dispute, is very simple.' They now want to resend me my order and have refused me any compensation or express delivery.

(It's June 14th. I ordered on May 4th.) They wanted money.

I find it odd that customers need to download WhatsApp in order to talk to a real person. Unhelpful, useless, abusive customer service, no compensation, and no package.
Loss:
$74
Pros:
  • No pros
Cons:
  • Feels like a scam
  • Not helpful in resolving problems
  • Have to download whatsapp in order to talk to a live person

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away from this company. They are a scam.

View full review
Sandra Sandra G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered 2 mattress n box spring covers n had received yet

AI Highlights
  • Ordered a blue full-size mattress and box-spring covers.
  • First set not received after ~2 months; second set ordered in April 2025; waiting and paid.

I ordered awhile back comes as a set a full size mattress n box spring covers after approx 2 month or more I recently in April 2025 ordered another set due to I never received the first set now as of April near the end of this month I'm still waiting for both sets I paid for them n I would like them can u let me know when I'll get them they were full size for bed n the color blue

View full review
Kahliyah Qie

Package never arrived

I ordered a package for a special event and it never arrived . They said it was lost in the US how do I find it

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Gabriela S Ojd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FRAUDULENT STORE

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AI Highlights
  • Fraudulent store; ordered 120+ items and received none.
  • Paid for items not received; refund request failed.

This is a fraudulent store. I ordered more than 120 items and received NONE.

I have tried everything to get a refund but they dont give me any solution, the customer service is terrible. I would not recommend buying anything from here. Totally disappointed.

In conclusion, I paid for something that I DID NOT RECEIVE. So i consider this a fraud.

Loss:
$412
Cons:
  • Terrible customer service
  • I did not receive any product
  • Fraudulent store

Preferred solution: Full refund

User's recommendation: Don’t buy anything from here

View full review
Chiquitta J Gke

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order

AI Highlights
  • Package left in the mailroom outside the box; I was unaware.
  • It was stolen; there was tape, but no action yet; I called the police and am waiting.
NihaoJewelry - My order
NihaoJewelry - My order - Image 2
Contains 5 confidential files for company representatives

The package was left in the mailroom outside of the box or the big with a key I was not aware of the package and it was stolen it was on tape but nothing happened I called the police I'm still waiting on them so now what I just lose my money

View full review
Kimberly J Zaq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a few questions about my order

Contains 3 confidential files for company representatives

I did receive my orders yet and I wasn't sure why because I paid for them they took the money off my card for both orders this is Kimberly Jackson 770899****

View full review
Kimberly J Zaq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a few questions about my order

I made a mistake and order the two shirts and shorts set I want a refund for them but I want to keep my wig

View full review
Takeya T Qcx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where’s my order

Im trying to find my order. I received a email stating my packages was shipped with a tracking number but I cant track the package

Preferred solution: Deliver product or service ordered

View full review
George N Yhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing Order

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AI Highlights
  • Please ship Lizard brooches or refund $76.25 paid on 8-7-22 by Monday.
  • The order was repeated and there is a holdup.
  • Time is running out.

Please ship Lizard brooches, or refund the $76.25 sent to you on 8-7-22. You only have till Monday.

What do you want to do. Can't keep playing games. Make up your mind. Time is running out for you.

Pick one, or the other.

I gave you the order again. What's the holdup?

Loss:
$76
Pros:
  • Cheap jewelry
Cons:
  • Poor communication - losses orders

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Grove, Oklahoma

Awesome. Order will be resent to me.

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Address was left off label but all is well now.

They have my complete address and will resend. Have ordered from them before and lots of unique items for great prices.

User's recommendation: Great place to get good bargains

View full review

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