Just highly unprofessional the employees were not at the register when I walked in I waited for 10 minutes for service it's for service I eventually just left the product on the product on the counter and walked.
User's recommendation: Just don't.
Defective flooring and poor installation
I paid for flooring and got a floor that was defective and coming apart right away. That was 4 months ago and my floor is even worse now.Still trying to have something done but getting no where. I am so upset I paid for 3 rooms and so sorry I choose Niehaus. The vinyl planks are broken where it locks together. Niehaus installed I blame them.I am being told it is up to the makers of the flooring if and when they do anything for me.I have to put tape over places in floor where it splintered or we would get pieces of the floor in our feet! I was told before Christmas the company who made the flooring was going to replace my floors after the first of the year. Now the story has changed and nobody remembers telling me that. I can not believe I am being treated like this.Please share so others won’t have to go through this
Niehaus Lumber Flooring Installation
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