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Nidecker

Nidecker

www.nidecker.com
What is your customer experience with Nidecker?

Nidecker Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied; issues noted with customer service and Exchange, Refund and Cancellation Policy, and high price level.

Recent recommendations include "Don't buy from a Vail resort and expect any help with this product" and "Don't buy".

Key Takeaways for Future Customers

  • Check Nidecker reviews for warranty and exchange experiences before purchasing.
  • Expect limited support via dealer channels; confirm return and refunds policies up front.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and mishandled exchanges and refunds.
  • Reports of product failures (bindings cracking) and incorrect shipments of boots.
  • Customers cite warranty handling issues and high price compared with support received.

Positive Feedback

No positive feedback reported in the provided reviews.

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Media from reviews

Nidecker - Have a pair of Bindings that are cracking on toe strap after 10 to 20 uses and...
Nidecker - Have a pair of Bindings that are cracking on toe strap after 10 to... - Image 2
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Anonymous
map-marker New York, New York

Have a pair of Bindings that are cracking on toe strap after 10 to 20 uses and no means of support from supplier purchased from. Now from them dragging their feet we are 2 weeks out of our year wattan

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AI Highlights
  • Dissatisfied with the product and the dealer.
  • The dealer lacks proper warranty claim training; toe straps or new bindings may be needed.
Nidecker - Have a pair of Bindings that are cracking on toe strap after 10 to 20 uses and...
Nidecker - Have a pair of Bindings that are cracking on toe strap after 10 to... - Image 2

Feeling very dissatisfied with this product or the dealer who they allow to carry their product. Seems to be easy to sell this product however not trained in proper warranty claims for their customers is a sad notion.Assuminv now will have to either purchased the toe syraps directly or just buy entirely new bindings from another manufacture.

User's recommendation: Don't buy from a Vail resort and expect any help with this product

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John B Blb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sent the wrong size snowboard boots.

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How incompetent! I asked for a UK 9, they sent a UK 8.

It's so annoying, especially since I am going snowboarding in two days. What a *** service.

Cons:
  • Terrible service

Preferred solution: Full refund

User's recommendation: Don’t buy

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