Unclaimed
NFTA Metro Reviews
1.5K
CLAIMED LOSSES
9
TOTAL REVIEWS
NFTA Metro Reviews
Waiting for bus that never showed up
Customer service no response it's absolutely unbelievable. I lost a 9hour day I have bills. I'm so upset it was a absolutely scary dark foggy walk some street some sidewalk due to snow. No care NFTA needs better services. Can't get anywhere with the NFTA how do people work? Unhappy Customer
ID
Location
Brooklyn, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHorrible service
Bus never comes 25D I'm taking bus car being fixed absolutely worst experience!! Nowhere is there updates on times or routes today is Monday Jan 2 25D Delaware North 6:10 am never came nothing on website then I play recording say coming at 7:15 never came. So I lost 10...
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ID
Cons
- Sch never updated
Loss
$1500
Preferred solution
Full refund no just bus fee my money I lost due to your schedule error !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBus skips stop or comes early
This has happened numerous times already where I will be at the bus stop 5 to 10 minutes early and the bus never comes. Now I don't know if they just come earlier than scheduled. But that it not okay to list a time a bus will arrive and that turn out to not be true. The bus is the 34 and by the niagara falls blvd stop.
User's recommendation: Don't believe the bus schedule.
ID
Location
Buffalo, New York
New Reviewer
If only there was some reason like January 2nd being the observed holiday. Do better lo ser.