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NextGen Healthcare

NextGen Healthcare

www.nextgen.com
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What is your customer experience with NextGen Healthcare?

NextGen Healthcare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Recent sentiment is negative: reviewers urge providers to avoid NextGen Healthcare and report being unable to create accounts or reach support after multiple emails.

Key Takeaways for Future Customers

  • Expect potential delays in account setup and limited response from customer service.
  • NextGen Healthcare reviews frequently cite contact and communication problems with providers.

Negative Feedback / Risk Areas

  • Unresponsive support and unanswered emails reported as primary customer complaints.
  • Account creation failures and lack of timely communication with doctors.

Positive Feedback

No positive feedback reported in recent reviews.

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Anonymous
map-marker Pottstown, Pennsylvania

Unable to contact

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am having an issue creating an account for my eye doctor who, unfortunately, uses nextgen (healthcare) company.

I emailed them 2x and no response.

I would like to communicate to my doctor and see my account on-line.

User's recommendation: Tell your healthcare provider this is NOT A GOOD COMPANY

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