Product: Nextdoor Customer Care Clear all filters (14 of 14 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Nextdoor - WHY? I AM 67

All I did was respond privately to a message that a woman made rude remarks about me and she kicked me out. I did not use any cursing, name calling all i really did was thanked her and stated that the sentence was taken down . She proceeded to use her power and kick me off because I said I was a lady and would not use such language and degrade someone. I have been a member long before she even moved into the neighborhood. I am 67 and for at least when you started Neighborhood I have been a member. I have never had any problems with any of my neighbors before. anyway thank you Ms Cathy C Carmack look forward to being re-instated
View full review
Review
#1667713 Review #1667713 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
not responding

Nextdoor - Unwanted, misleading, deceptive

Non stop mails, sometimes 2 a day pretending to have been sent by a neighbor, inviting to join Nextdoor.com. No option ro opt out is illegal. It is just a matter of time before someone brings a class action. This is repulsive and there is no way to stop without sharing you email.
View full review
1 comment
Anonymous
#1749853

If you must contact these cowards, create a "burner" email account on hotmail, etc.. Do not use a real account, or you will be spammed.

Review
#1642532 Review #1642532 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor - Lack of customer service

1.0
Details
I can not open posts Bought a second house and told needed a code to se site for house but they would not give me the code Did not need a code for 1st house Web says they have no phone suppirt and give email to use when use that get message that site is not monitored and to fill out request tried to do that and get the same error message that trying to get rectified I have gotten ni customer service and they seem to have set it up to insure you cannit get any Pathetic way to run an organization Have discouragwd community to avoid it
View full review
Review
#1605288 Review #1605288 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Cimmunnity updates list and found items for sale
Cons
  • Site not very user-friendly
  • No customer service contacts
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Neighborhood

Nextdoor is bias

1.0
Details
As everyone has pointed out so far Nextdoor is bias regarding politics and complaints, and lacks investigative skills. When you oppose any government official, you get flagged and then deleted. In my instance, Nextdoor contacted the mayor and discussed my threads and others like ‘me’. I think that act violates several privacy issues. And since when does any mayor have the statutory authority to speak for me behind my back and without my consent. I have since deferred to the State to investigate for malfeasance.
View full review
Review
#1563800 Review #1563800 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Neighborhood recommendations for services
Cons
  • Simply unable to contact
  • Political issues or activism crap
  • Bullying
Reason of review
Bias and possible privacy violations
Preferred solution
Let the company propose a solution
Tags
  • Bullying
  • Neighborhood
  • Fascism Censorship Discrimination
We dropped out of Next-door about ten months ago. My wife was the target a felon who was renting a house in the neighborhood. He would get kicked off by Next-door, only to jump his id and change his name to someone else. The Help folks were worthless. This product has...
View full review
Review
#1559256 Review #1559256 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor - I can't connect to ANY e-mails. I can't UNSUSCRIBE!

1.0
Details
I post a problem but I NEVER get an answer back!
View full review
Review
#1551562 Review #1551562 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service
Loss
$1
Preferred solution
Fix the connection!

Nextdoor - Your customer support SUCKS!

I've written oodles of time about a *** job on Next door at my address and no one has responded back in 10 days. So much for your 48 hour policy.
View full review
Review
#1547202 Review #1547202 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor in Jacksonville, Florida - Need help with sign-up

Yes, tried to contact. I am 82 and really do need help. John Hammer 386-747-9737
View full review
Review
#1496680 Review #1496680 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Why do some neighborhoods lap into others? I am in North Ranch, Tucson and North Star is in our group. Why?
View full review
1 comment
Anonymous
#1680554

Each neighborhood can select which neighborhoods they want to include. So, Central includes West, Central, & East East includes Central & East West includes Central & West East can't posts from West and vice versa.

However, posts from Central can be seen by all three. If someone from East responds even West will see that post but can't send a private message.

Review
#1478655 Review #1478655 is a subjective opinion of poster.
Service
Nextdoor Customer Care

Contact Nextdoor Customer Service

Mailing Address:
Nextdoor.com, Inc.
875 Stevenson Street, Suite 700
San Francisco , California 94103
USA
Phone:
(415) 569-7971
All Nextdoor Contacts
1.0
Details
Bullying by nextdoor
Bullying by nextdoor

Update by user Mar 23

No resolution or help from Nextdoor. They are a BULLYING HATEFUL organization that cause conflict and support aggressors who attack innocent members.

I have heard since many similar stories. One shares a true issue, gets attacked by loca agressors, then Nextdoor...

View full review
2 comments
Anonymous
#1756646

I recently had the same done to me. I have someone in our community harassing and threatening me.

I reported it to Nextdoor. I heard nothing, then, Nextdoor, emailed that they closed my account.

So they support bullies. NEVER use Nextdoor.

View more comments
Review
#1477492 Review #1477492 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Cons
  • Malicious harming
  • Bullying
  • Lack of ethics
Reason of review
Poor customer service
Loss
$9500