Product: Nextdoor Customer Care Clear all filters (17 of 17 reviews match)
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Nextdoor in Richland, Washington - Send 4 digit passcode when promised!!!

been trying to get this going today on several different times. I get to the point where I need a 4 digit pass code that I am being told would be texted to me and is never received.
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Review
#1713616 Review #1713616 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor - Don’t let them know what your political al views are . They along with the site itself are violently against conservatives & they are against GOD . They have been Allowed to engage in bullying

1.0
Details
Many people engaged in bullying me yesterday , because I am conservative. This is going to be reported to the local news . Since I am blocked out of the site.
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Review
#1707794 Review #1707794 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Cons
  • Hatred hatred hatred
  • Bullying
Reason of review
Kicked out of the app by nextdoor because I am conservative & a Christian
Preferred solution
Let the company propose a solution

Nextdoor in Cincinnati, Ohio - My account got suspended

1.0
Details
I never got to speak with anyone. I could only leave a message
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Review
#1695283 Review #1695283 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Car theft and property pictures help catch thief
  • Fast way for our community to relay information
  • I could stay in touch with neighbors
Cons
  • Accounts deleted with discussion
Reason of review
Can't understand why my membership was suspended for 3 days
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Account Access Issues
  • Why Am I Blocked From Use

Nextdoor - WHY? I AM 67

All I did was respond privately to a message that a woman made rude remarks about me and she kicked me out. I did not use any cursing, name calling all i really did was thanked her and stated that the sentence was taken down . She proceeded to use her power and kick me off because I said I was a lady and would not use such language and degrade someone. I have been a member long before she even moved into the neighborhood. I am 67 and for at least when you started Neighborhood I have been a member. I have never had any problems with any of my neighbors before. anyway thank you Ms Cathy C Carmack look forward to being re-instated
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Review
#1667713 Review #1667713 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
not responding

Nextdoor - Unwanted, misleading, deceptive

Non stop mails, sometimes 2 a day pretending to have been sent by a neighbor, inviting to join Nextdoor.com. No option ro opt out is illegal. It is just a matter of time before someone brings a class action. This is repulsive and there is no way to stop without sharing you email.
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1 comment
Anonymous
#1749853

If you must contact these cowards, create a "burner" email account on hotmail, etc.. Do not use a real account, or you will be spammed.

Review
#1642532 Review #1642532 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor - Lack of customer service

1.0
Details
I can not open posts Bought a second house and told needed a code to se site for house but they would not give me the code Did not need a code for 1st house Web says they have no phone suppirt and give email to use when use that get message that site is not monitored and to fill out request tried to do that and get the same error message that trying to get rectified I have gotten ni customer service and they seem to have set it up to insure you cannit get any Pathetic way to run an organization Have discouragwd community to avoid it
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Review
#1605288 Review #1605288 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Cimmunnity updates list and found items for sale
Cons
  • Site not very user-friendly
  • No customer service contacts
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Neighborhood

Nextdoor is bias

1.0
Details
As everyone has pointed out so far Nextdoor is bias regarding politics and complaints, and lacks investigative skills. When you oppose any government official, you get flagged and then deleted. In my instance, Nextdoor contacted the mayor and discussed my threads and others like ‘me’. I think that act violates several privacy issues. And since when does any mayor have the statutory authority to speak for me behind my back and without my consent. I have since deferred to the State to investigate for malfeasance.
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Review
#1563800 Review #1563800 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Pros
  • Neighborhood recommendations for services
Cons
  • Political issues or activism crap
  • Bullying
  • Simply unable to contact
Reason of review
Bias and possible privacy violations
Preferred solution
Let the company propose a solution
Tags
  • Bullying
  • Neighborhood
  • Fascism Censorship Discrimination
We dropped out of Next-door about ten months ago. My wife was the target a felon who was renting a house in the neighborhood. He would get kicked off by Next-door, only to jump his id and change his name to someone else. The Help folks were worthless. This product has...
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Review
#1559256 Review #1559256 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service

Nextdoor - I can't connect to ANY e-mails. I can't UNSUSCRIBE!

1.0
Details
I post a problem but I NEVER get an answer back!
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Review
#1551562 Review #1551562 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service
Loss
$1
Preferred solution
Fix the connection!

Contact Nextdoor Customer Service

Website:
nextdoor.com
Mailing Address:
875 Stevenson Street, Suite 700
San Francisco , California 94103
USA
Phone:
(415) 569-7971
All Nextdoor Contacts

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Nextdoor reviews

Nextdoor - Your customer support SUCKS!

I've written oodles of time about a *** job on Next door at my address and no one has responded back in 10 days. So much for your 48 hour policy.
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Review
#1547202 Review #1547202 is a subjective opinion of poster.
Service
Nextdoor Customer Care
Reason of review
Poor customer service