Product: Nextdoor Account Clear all filters (18 of 18 reviews match)
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1.0
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Nextdoor - My account was removed
My account was removed completely because I expressed an opinion about dog *** on my lawn, lawnmower wheels, bicycle tires from dog walkers who lack respect for their neighbors and don't pick up after their pets.I said I would tear someone a new *** if I saw it...
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19 comments
Anonymous
#1726911

My account was removed today because I disagreed with a lead who Is also in the HOA in bel air hills. Her name is Kate Nelson and I believe she flagged my account then got the other HOA members involved ( Patricia Templeton and Bruce Hofert).

I was disagreeing with them! I was worried about privacy issues!

Next door is a place of cyber bullying, and verbal abuse and censorship! Don’t join next door and don’t ever join bel air hills HOA in CA

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Review
#1183933 Review #1183933 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • I could stay in touch with neighbors
  • I received urgent messages of missing children or gun fire
  • Making new friends
Cons
  • No customer service contacts
  • Lack of investigation
  • Accounts deleted with discussion
Reason of review
Poor customer service
Preferred solution
Class Action Lawsuit
Tags
  • Local Moderators Discriminate

Nextdoor - Censorship guised as keeping ppl from breaking guidelines

1.3
Details
Nextdoor - Censorship guised as keeping ppl from breaking guidelines
I have been censored on a social media website, Nextdoor. I nave not violated their guidelines. but theyve blocked my account simply because of a response i made to adult individuals. I have no problem adhering to policies and or guidleines but there is a difference between ensuring that guildelines arent violated and censorship. Nextdoor private social networking site is directly and indirectly violating members freedom of speech. There are complaints on the internet from members who have been silenced for having a difference of opinion than a lead moderator. What nextdoor is doing is no different than Google censoring peoples content on their websites. Censorship is illegal. BELOW is what I got blocked for. There is no violation. This is CENSORSHIP!
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Review
#1635425 Review #1635425 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • Ability to interact with neighbors
  • Appears easy to unit for a cause
Cons
  • Anyone can complain on you for no reason
  • Support team ignored me
  • Censorship
Reason of review
Censorship by their leads and support teams. My acct was blocu
Preferred solution
Full usage of my account and NO more policing people UNLESS the are attacking and verbally assaulting members
Tags
  • Unfair Account Deletion
  • Poor Customer Support
  • Freedom Of Speech Violated

Nextdoor - Customer NON-service

1.0
Details
Trying to get support for Nextdoor.com has yet to work! Trying for 3 weeks and I keep getting the same answer back... We've received your message and someone will contact you within 24 hours" With no phone support it makes it very difficult to communicate.
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Review
#1658274 Review #1658274 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service
Preferred solution
have a real person call me so we can discuss my issues. Email support does not work.

Nextdoor - Lost access

2.3
Details
For the past week I have not been able to access NEXTDOOR through my computer. Each time I get this error. 494 ERROR The request could not be satisfied. Bad request. Generated by cloudfront (CloudFront) Request ID: B1glaAY3INW8HYHKKxhYvW12NmVVNWDUvU2nn-tFxRIHrA9AL1dx3A== I just tried the email address for NEXTDOOR your site shows, but the email will not go through. How do I regain access?
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Review
#1667666 Review #1667666 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Nextdoor in Katy, Texas - Excessive Oversight / Infringement on Freedom of Speech

3.3
Details
Account was suspended becasue I said something that must have hurt someones feelings. Sorry, but you really cant say much these days without it bothering someone.
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Review
#1649853 Review #1649853 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Access/ activation issues

Do not do business with Nextdoor

For some reason I could not access my account. The customer service wanted all of my federal documentation, from SSN, ID's Lease or Mortgage Documents, Bank Statements etc in order to provide proof of who I am. I sent the header or a letter that had my name and address on it. That was not sufficient they asked for all these other documents which they have no lawful right to request. My email address is verifiable and I am considering contacting the police as I'm concerned that this organization is collecting illegally consumer personal documentation. I would never recommend this organization They are dishonest and potentially a criminal enterprise.
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1 comment
Anonymous
#1749851

It is a data mining company spreading the social media disease, while lining their pockets selling your info. Think facebook...

Review
#1642873 Review #1642873 is a subjective opinion of poster.
Product
Nextdoor Account
Cons
  • Not willing to listen to an established member
  • No phone support
Reason of review
Access/ activation issues
Loss
$1500
Preferred solution
Full refund
Tags
  • False Reports
  • Poor Customer Support
  • Nextdoor Does Not Support Leads

Nextdoor - Regularly I find myself unable to log on same username/same password.

Once I restarted my device and was then able to log on. That is no longer working. When I say I forgot my password and they send me an email, it takes me right back to the login page and whether I use my old password or try to put in a new password, it tells me there’s an invalid user or an invalid password. It’s starting to get on my last nerve. Will somebody please tell me what’s going on?
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Review
#1639440 Review #1639440 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • Liked it when i could open it
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Nextdoor - Account suspended.

1.3
Details
I was posting a different viewpoint of the homeless situation in LA. A dude named Ross Vera reported my content twice and Next thing I know I can’t sign in. No notice. NADA. I have contacted Nextdoor and ask to be reinstated. Note to people, Conservatives continue to be censored.
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Review
#1541323 Review #1541323 is a subjective opinion of poster.
Product
Nextdoor Account
1.7
Details
My account got banned for advertising petsitting and horseback riding lessons. One lady didn't like that I was doing it, so reported me and I got banned off the app for 2 weeks. Other businesses post on there, (lawn mowers, maids, roofers etc) I am in the neighborhood...
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2 comments
Funsizecatdad
#1700871

I got banned by a couple of people and can't get back on to save my life. Ironically I'm trying to save the lives of community/throw-away cats which they apparently don't care about either.

Yes, they are arbitrary and unfair. Read all the complaints here!

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Review
#1515478 Review #1515478 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • Connecting with neighbors
Cons
  • Lack of investigation
  • Banned
  • Just tired of hassle
Reason of review
Poor customer service
Preferred solution
UN BAN ME

Contact Nextdoor Customer Service

Mailing Address:
Nextdoor.com, Inc.
875 Stevenson Street, Suite 700
San Francisco , California 94103
USA
Phone:
(415) 569-7971
All Nextdoor Contacts
they claimed that I wasn't me. I am pretty sure I am me. one of my neighbors flagged me as not living in my house. this happened after I posted the actual owner of the house. that renter wasn't happy that I let the neighborhood know that they were renters
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1 comment
Anonymous
#1704226

Asked support questions regarding guidelines, then they place account hold demanding my drivers license, passport, or government ID to remove hold. Asking one person for secure personal info that could be used for identity theft, while not flagging others who use only initials for name profile is inconsistent.

They don't monitor posts but allow leads without culpability or pay to do their jobs, allowes discrimination and favoritism. Lacking automated software monitoring of posts and profile fields.

Should allow screen names for domestic violence, abuse victims, and discrimination. Using full profile names can invite discrimination and threats from neighbors and leads.

Review
#1562908 Review #1562908 is a subjective opinion of poster.
Product
Nextdoor Account