Product: Nextdoor Account Clear all filters (19 of 19 reviews match)
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Nextdoor - My account got suspended

Just want to find out what we can do to fix my account because it is either suspended or locked out or something and I can't seem to even log in either thank you
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Review
#1680983 Review #1680983 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Access/ activation issues

Nextdoor - Lost access

2.3
Details
For the past week I have not been able to access NEXTDOOR through my computer. Each time I get this error. 494 ERROR The request could not be satisfied. Bad request. Generated by cloudfront (CloudFront) Request ID: B1glaAY3INW8HYHKKxhYvW12NmVVNWDUvU2nn-tFxRIHrA9AL1dx3A== I just tried the email address for NEXTDOOR your site shows, but the email will not go through. How do I regain access?
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Review
#1667666 Review #1667666 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Nextdoor - Customer NON-service

1.0
Details
Trying to get support for Nextdoor.com has yet to work! Trying for 3 weeks and I keep getting the same answer back... We've received your message and someone will contact you within 24 hours" With no phone support it makes it very difficult to communicate.
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Review
#1658274 Review #1658274 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service
Preferred solution
have a real person call me so we can discuss my issues. Email support does not work.

Nextdoor in Katy, Texas - Excessive Oversight / Infringement on Freedom of Speech

3.3
Details
Account was suspended becasue I said something that must have hurt someones feelings. Sorry, but you really cant say much these days without it bothering someone.
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Review
#1649853 Review #1649853 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Access/ activation issues

Do not do business with Nextdoor

For some reason I could not access my account. The customer service wanted all of my federal documentation, from SSN, ID's Lease or Mortgage Documents, Bank Statements etc in order to provide proof of who I am. I sent the header or a letter that had my name and address on it. That was not sufficient they asked for all these other documents which they have no lawful right to request. My email address is verifiable and I am considering contacting the police as I'm concerned that this organization is collecting illegally consumer personal documentation. I would never recommend this organization They are dishonest and potentially a criminal enterprise.
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1 comment
Anonymous
#1749851

It is a data mining company spreading the social media disease, while lining their pockets selling your info. Think facebook...

Review
#1642873 Review #1642873 is a subjective opinion of poster.
Product
Nextdoor Account
Cons
  • Not willing to listen to an established member
  • No phone support
Reason of review
Access/ activation issues
Loss
$1500
Preferred solution
Full refund
Tags
  • False Reports
  • Poor Customer Support
  • Nextdoor Does Not Support Leads

Nextdoor - Regularly I find myself unable to log on same username/same password.

Once I restarted my device and was then able to log on. That is no longer working. When I say I forgot my password and they send me an email, it takes me right back to the login page and whether I use my old password or try to put in a new password, it tells me there’s an invalid user or an invalid password. It’s starting to get on my last nerve. Will somebody please tell me what’s going on?
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Review
#1639440 Review #1639440 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • Liked it when i could open it
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Nextdoor - Censorship guised as keeping ppl from breaking guidelines

1.3
Details
Nextdoor - Censorship guised as keeping ppl from breaking guidelines
I have been censored on a social media website, Nextdoor. I nave not violated their guidelines. but theyve blocked my account simply because of a response i made to adult individuals. I have no problem adhering to policies and or guidleines but there is a difference between ensuring that guildelines arent violated and censorship. Nextdoor private social networking site is directly and indirectly violating members freedom of speech. There are complaints on the internet from members who have been silenced for having a difference of opinion than a lead moderator. What nextdoor is doing is no different than Google censoring peoples content on their websites. Censorship is illegal. BELOW is what I got blocked for. There is no violation. This is CENSORSHIP!
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Review
#1635425 Review #1635425 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • Ability to interact with neighbors
  • Appears easy to unit for a cause
Cons
  • Anyone can complain on you for no reason
  • No notice before blocking me
  • Censorship
Reason of review
Censorship by their leads and support teams. My acct was blocu
Preferred solution
Full usage of my account and NO more policing people UNLESS the are attacking and verbally assaulting members
Tags
  • Unfair Account Deletion
  • Poor Customer Support
  • Freedom Of Speech Violated
they claimed that I wasn't me. I am pretty sure I am me. one of my neighbors flagged me as not living in my house. this happened after I posted the actual owner of the house. that renter wasn't happy that I let the neighborhood know that they were renters
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1 comment
Anonymous
#1704226

Asked support questions regarding guidelines, then they place account hold demanding my drivers license, passport, or government ID to remove hold. Asking one person for secure personal info that could be used for identity theft, while not flagging others who use only initials for name profile is inconsistent.

They don't monitor posts but allow leads without culpability or pay to do their jobs, allowes discrimination and favoritism. Lacking automated software monitoring of posts and profile fields.

Should allow screen names for domestic violence, abuse victims, and discrimination. Using full profile names can invite discrimination and threats from neighbors and leads.

Review
#1562908 Review #1562908 is a subjective opinion of poster.
Product
Nextdoor Account

Nextdoor - Account suspended.

1.3
Details
I was posting a different viewpoint of the homeless situation in LA. A dude named Ross Vera reported my content twice and Next thing I know I can’t sign in. No notice. NADA. I have contacted Nextdoor and ask to be reinstated. Note to people, Conservatives continue to be censored.
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Review
#1541323 Review #1541323 is a subjective opinion of poster.
Product
Nextdoor Account

Contact Nextdoor Customer Service

Mailing Address:
Nextdoor.com, Inc.
875 Stevenson Street, Suite 700
San Francisco , California 94103
USA
Phone:
(415) 569-7971
All Nextdoor Contacts

Nextdoor - If I get a six digit number, it won't stay logged in..Every time, I have to ask for a different number.

I just have to enter a new number every time
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Review
#1530479 Review #1530479 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
can't stay logged in