Product: Nextdoor Account Clear all filters (23 of 23 reviews match)
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Nextdoor in Sylmar, California - Reinstate my account

My personal account is suspended
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Review
#1716032 Review #1716032 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service

Nextdoor in Pittsburg, California - Watch your back.

Nextdoor initiated a double authentication system. After loging in with Google and Facebook and others monitoring the login page, they are supposed to send you a code to your registered Email. Ironically the code never arrives. Support has no idea how to fix the issue. I am locked out. Google , doubleclick and Facebook are perhaps the worst data miners. According to Microsoft, Google figured out how to bypass your browsers privacy settings. This is a serious privacy issue as well. When did privacy become a dirty word?
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Review
#1714660 Review #1714660 is a subjective opinion of poster.
Product
Nextdoor Account
1.0
Details

Update by user Dec 01

This hideous internet company FINALLY canceled my account. This company owes me at least $90 and I am still fighting with them to refund it to me.Never again will I deal with a company that is essentially a black hole - no representatives to speak with to resolve an...

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Review
#1696178 Review #1696178 is a subjective opinion of poster.
Product
Nextdoor Account
Cons
  • See notes
Reason of review
Problems with payment
Loss
$120
Preferred solution
Full refund
Tags
  • No Refund Cancellation

Nextdoor in Marco Island, Florida - Reinstate account

1.0
Details
They never called or contacted me?
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Review
#1693381 Review #1693381 is a subjective opinion of poster.
Product
Nextdoor Account

Nextdoor - My account got suspended

Just want to find out what we can do to fix my account because it is either suspended or locked out or something and I can't seem to even log in either thank you
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Review
#1680983 Review #1680983 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Access/ activation issues

Nextdoor - Lost access

2.3
Details
For the past week I have not been able to access NEXTDOOR through my computer. Each time I get this error. 494 ERROR The request could not be satisfied. Bad request. Generated by cloudfront (CloudFront) Request ID: B1glaAY3INW8HYHKKxhYvW12NmVVNWDUvU2nn-tFxRIHrA9AL1dx3A== I just tried the email address for NEXTDOOR your site shows, but the email will not go through. How do I regain access?
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Review
#1667666 Review #1667666 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Nextdoor - Customer NON-service

1.0
Details
Trying to get support for Nextdoor.com has yet to work! Trying for 3 weeks and I keep getting the same answer back... We've received your message and someone will contact you within 24 hours" With no phone support it makes it very difficult to communicate.
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Review
#1658274 Review #1658274 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Poor customer service
Preferred solution
have a real person call me so we can discuss my issues. Email support does not work.

Nextdoor in Katy, Texas - Excessive Oversight / Infringement on Freedom of Speech

3.3
Details
Account was suspended becasue I said something that must have hurt someones feelings. Sorry, but you really cant say much these days without it bothering someone.
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Review
#1649853 Review #1649853 is a subjective opinion of poster.
Product
Nextdoor Account
Reason of review
Access/ activation issues

Do not do business with Nextdoor

For some reason I could not access my account. The customer service wanted all of my federal documentation, from SSN, ID's Lease or Mortgage Documents, Bank Statements etc in order to provide proof of who I am. I sent the header or a letter that had my name and address on it. That was not sufficient they asked for all these other documents which they have no lawful right to request. My email address is verifiable and I am considering contacting the police as I'm concerned that this organization is collecting illegally consumer personal documentation. I would never recommend this organization They are dishonest and potentially a criminal enterprise.
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1 comment
Anonymous
#1749851

It is a data mining company spreading the social media disease, while lining their pockets selling your info. Think facebook...

Review
#1642873 Review #1642873 is a subjective opinion of poster.
Product
Nextdoor Account
Cons
  • No phone support
  • Not willing to listen to an established member
Reason of review
Access/ activation issues
Loss
$1500
Preferred solution
Full refund
Tags
  • False Reports
  • Poor Customer Support
  • Nextdoor Does Not Support Leads

Contact Nextdoor Customer Service

Website:
nextdoor.com
Mailing Address:
875 Stevenson Street, Suite 700
San Francisco , California 94103
USA
Phone:
(415) 569-7971
All Nextdoor Contacts

Nextdoor Reviews

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  5. 4 reviews
Nextdoor reviews

Nextdoor - Regularly I find myself unable to log on same username/same password.

Once I restarted my device and was then able to log on. That is no longer working. When I say I forgot my password and they send me an email, it takes me right back to the login page and whether I use my old password or try to put in a new password, it tells me there’s an invalid user or an invalid password. It’s starting to get on my last nerve. Will somebody please tell me what’s going on?
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Review
#1639440 Review #1639440 is a subjective opinion of poster.
Product
Nextdoor Account
Pros
  • Liked it when i could open it
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution