New Reviewer

Don't let them winterize your doors!

I hired Next Step Living to "winterize" my house. After they came, whenever it snows, I have to shovel the snow from INSIDE of my house to the outside. I called to complain. They asked for pictures. I sent the pictures, and weeks later, Next Step Living calls and tells me I need to buy a new door! That they will "winterize" the new door, but with the one I have right now there is nothing they will do. Also, the lady said that "She understands I am frustrated and angry, but because I was yelling, she was not going to help me" when I told her that it was already the third call trying to fix this, how did she expect me to be? She just said, we will not reach solution. That I need a new door. I did tell her I would go to the social media and she did not reply.
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2 comments
#1149865

Next Step Living is nothing but a company of crooks!

#990945

You are clearly just misinformed. NSL helped me increase the efficiency of my home after a home energy audit. I save 50-70 dollars on my gas bill and 20-30 on electic thanks to their skilled advisors!

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ID
#607354 Review #607354 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Full refund

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