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Nexo

Nexo

nexo.io
What is your customer experience with Nexo?

Nexo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.9 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating split about 50% positive and 50% unfavorable. Recent recommendations: "Nill", "Don't go to use this platform". Price level reported as medium. Review authors value Diversity of Products or Services and Customer service; concerns on Billing Practices and Discounts and Special Offers.

Key Takeaways for Future Customers

  • Check recent Nexo reviews for mixed experiences before purchasing.
  • Expect good customer service reports but verify delivery and transaction policies.

Negative Feedback / Risk Areas

  • Reports of withheld funds and withdrawal blocks and slow responses.
  • Complaints about missing deliveries and billing practices affecting refunds.

Positive Feedback

Long-term user praise for excellent service and problem resolution, and noted diversity of services.

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Media from reviews

Nexo - With holding my funds
Nexo - With holding my funds - Image 2Nexo - With holding my funds - Image 3
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Sydney, New South Wales

Have not receive my scooteri

I am trying to locate a scooter I bought a month ago cannot get in contact with Nexo don't know what has happened just want what I paid for

User's recommendation: Nill

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Sam B Ish

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

With holding my funds

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Nexo - With holding my funds
Nexo - With holding my funds - Image 2
Nexo - With holding my funds - Image 3

Every time I try to withdraw my own money, they won't allow me to. This has been going on for 3 days. I don't know what the next step to take is, maybe legal?

Cons:
  • Loose money

Preferred solution: Full refund

User's recommendation: Don’t go to use this platform

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Jerry M Lsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nexo service is excellent.

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AI Highlights
  • Long-time user since 2018.
  • Extremely satisfied with the services.
  • Lost 2FA and BNB without MEMO; issue settled.

Nexo service is excellent.I have been using Nexo since 2018 till date .I am extremely satisfied with the services rendered.When I lost my 2FA and mistakingly transferred my BNB token without a MEMO, everything was settled perfectly.Please keep up the good work.

Preferred solution: Price reduction

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