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Nexi

Nexi

www.nexi.it
What is your customer experience with Nexi?

Nexi Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review; consumers mostly dissatisfied, with a 100% unfavorable rating and a direct warning to avoid Nexi payments.

Key Takeaways for Future Customers

  • Check Nexi reviews and confirm refund and billing policies before using their payment service.
  • Expect difficulties reaching customer service for charge disputes.
  • Keep records of transactions and emails if you need refunds or charge reversals.

Negative Feedback / Risk Areas

  • Frequent customer complaints about refund delays and unresponsive support.
  • Reports of incorrect charges and billing mismatches.
  • Perceived high price level and poor reliability.

Positive Feedback

No positive feedback reported in the available review.

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Marta F Jfc

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Verified Reviewer
| map-marker Milan, Lombardy

Refund of an order never ended story

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AI Highlights
  • Sofa ordered on trendymobili.com, using Nexi.
  • Delivery canceled May 24; a 7-day refund was promised but not issued, Nexi has not replied.
Contains 1 confidential file for company representatives

I ordered a sofa on the trendymobili.com website, with which nexi are partners for card payments. On May 24, they canceled my delivery and wrote that the money would be refunded within 7 days, which was not done, I sent an e-mail to trendymobili to confirm the return money of my order, but they replied that there was nothing they could do and that I need to contact nexi company to find out what happens with the money that was supposed to be returned to me, nexi they never responded to my emails . I lost my money and I will never be refunded by these 2 scammers.

Loss:
$525

Preferred solution: Full refund

User's recommendation: Dont even think about to pay something when you see Nexi payements

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Anonymous
map-marker Laval, Quebec

For different amount

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I cant contact by phone Nexi it is impossible to contact them they cant charge 245 euro while I paid Air France 245 Canadian dollars it is a fraud

Raja kanaan

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