This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very Upset And Disappointed Customer

I was told from the Beginning that the entire presentation was 75 minutes to 90 Minutes and he took up 4 hours of my Saturday and he refused to give me a price after 45 mins of his presentation and he was extremely unprofessional

User's recommendation: BUYER BEWARE.

View full review
ID
#3829453 Review #3829453 is a subjective opinion of poster.
Location
Miami Beach, Florida
Pros
  • Seems like good product
  • Product seems sturdy
Cons
  • Customer service sucks
  • Customer service is awful
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Extremely poor customer service

Original review updated by user Jul 11, 2022
We have had terrible issues with this company. They do not perform when and as promised, even though every dime has been paid. The company requires you to pay in full before they finish the job. Now I know why. We had two projects with this company. The first project...
View full review
View full review
ID
#3751545 Review #3751545 is a subjective opinion of poster.
Location
Sarasota, Florida
Pros
  • Product seems sturdy
Cons
  • Customer service is awful
Loss
$850
Preferred solution
Deliver product or service ordered
New Reviewer

Poor customer service

Communication and customer service extremely poor. Was supposed to be 2 day install. Day one, his assistant didnt show up. Installer did what he could alone. Day 2, only one person showed up again and they pulled him from another job. After giving them an ear full,...
View full review
View full review
ID
#3701707 Review #3701707 is a subjective opinion of poster.
Location
Pensacola, Florida
Pros
  • Seems like good product
Cons
  • Customer service sucks
Preferred solution
Let the company propose a solution
New Reviewer

Before you sign, see the work for yourself! Messenger App me at- Philicia NewSouth

I have signed the contract with NewSouth Window on 9-20-2017. I am still in a ongoing discussion with this company to get them to repair damages. I invite you to see the work that this company has done. Send me a message on the Messanger App. My name is Philicia NewSouth. I would love for you to view the quality of this companies work and decide for yourself if this is a company that you would like to do business with.
View full review
ID
#1522858 Review #1522858 is a subjective opinion of poster.
Location
Brandon, Florida
Service
Newsouth Window Solutions Customer Care
Reason of review
damage, poor customer service, since 2017 they have left my house in a horrible condition

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article