499 CLAIMED LOSSES
1 TOTAL REVIEW
Newsmile are crooks
Irresponsible, terrible customer service, thin breakable aligners, 5-month delayed product most likely comping from CHINA, and everything will be blamed on the customer. They don't care what you say or do. They just want your money, and you can count on purchasing a second or even a third round of aligners. I had one tooth that had completely fallen back, and I had to buy a second round because the first wasn't made correctly. That was an additional $499. Now, my final aligner and the retainer have broken, and they want me to pay $250 for two sets of retainers. RIDICULOUS!!!
User's recommendation: Steer clear.
- Cheaper than most
- You ended up paying more because that is their objective
Let the company propose a solution
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