New Reviewer

Newsmile are crooks

Irresponsible, terrible customer service, thin breakable aligners, 5-month delayed product most likely comping from CHINA, and everything will be blamed on the customer. They don't care what you say or do. They just want your money, and you can count on purchasing a second or even a third round of aligners. I had one tooth that had completely fallen back, and I had to buy a second round because the first wasn't made correctly. That was an additional $499. Now, my final aligner and the retainer have broken, and they want me to pay $250 for two sets of retainers. RIDICULOUS!!!

User's recommendation: Steer clear.

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ID
#3740863 Review #3740863 is a subjective opinion of poster.
Location
Ogden, Utah
Pros
  • Cheaper than most
Cons
  • You ended up paying more because that is their objective
Loss
$499
Preferred solution
Let the company propose a solution

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