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Newsela

Newsela Reviews

newsela.com
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What is your customer experience with Newsela?

Newsela Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Newsela has a 1.0 star rating from 1 customer review and overall consumer sentiment is negative; reviewers cite high price and dissatisfaction.

Positive Feedback

Available feedback contains no positive comments in the provided review sample.

Negative Feedback / Risk Areas

  • Long chat response times and lack of phone support hinder issue resolution.
  • Account deletion problems prevent users from closing unintended accounts.
  • Complaints cite billing practices and a high price level for the service.
  • Poor customer service experience reported when seeking live assistance.

Key Takeaways for Future Customers

  • Check recent Newsela reviews before subscribing to assess support quality.
  • Be aware of Newsela customer complaints about billing and account control.
  • Expect potential delays in customer service and limited phone options.
  • Confirm subscription and account deletion procedures before purchase.
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Anonymous
map-marker Mount Laurel, New Jersey

Planning

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AI Highlights
  • - No one got back to me about the matter I called.
  • - I still need help.
  • - There are no phone numbers and chat is slow.
  • - I need to speak to a live person.

No one got back to me on the

Matter I was calling about. I still require help and there are no phone numbers to call as well as the chat taking extensively long to respond. I need to speak to a live person.

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Syriana Inx

Delete my account

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I really just need my account deleted, and it won't let me do that. I just accidentally made an account as a pullover school teacher instigated homeschool.

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