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NewPhoneMall

NewPhoneMall

www.newphonemall.com
What is your customer experience with NewPhoneMall?

NewPhoneMall Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

NewPhoneMall has a 1.0 star rating from 1 review and consumers are mostly dissatisfied.

Positive Feedback

No positive aspects were mentioned in the available review.

Negative Feedback / Risk Areas

  • RMA access failure and inability to receive refund information noted as a key NewPhoneMall customer complaints.
  • Fatal error messages during processes and being sent a Twigby incompatible phone were reported.
  • Customers reported being stuck for $75 and issues with refunds and billing.

Key Takeaways for Future Customers

  • Check compatibility and provider recommendations before purchase and read NewPhoneMall reviews first.
  • Be prepared for potential customer service hurdles and refund delays when considering purchases or subscriptions.
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Refund policy and access

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

cant receive RMA info

get fatal Error message

sent me Twigby incompatible phone even tho recommended phone provider by Twigby

stuck for $75

Loss:
$75
Cons:
  • Terrible customer service
  • Return and refund policy

Preferred solution: Let the company propose a solution

View full review

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