Newks Eatery

I went to newks in Pascagoula Mississippi 2212 Denny ave 39567 on my lunch break I ordered at. 11:17 and waited over an hour for my food when I asked about my food I was asked for a receipt that I was not giving but I have my table number that I was giving.

I was then told it was coming after another 10 min I asked for a refund because( I was then late to work from lunch which I was docked 30 min from my pay check).

I was then told that the manger was in the back and that she was not coming out the waitress said she was hiding I talk s to 3 different waitresses trying to talk to the manager just to get a refund and was told by all 3 that the manger said she was not coming out there I finally told the waitress to tell the manager to come out or I would create a scene, finally she came out with and attitude asking what did I want I then told her I just wanted to make sure my refund was returned to my card that I wanted a receipt. I explained to her that my check was going to get docked 30 min for being late back from lunch waiting on her, she then said that it wasn't her problem the manager was rude and unprofessional she acted like it was my fault we walked up to the register, and she refunded my card and when she handed me my receipt.

My wife and I visit Newks frequently. I am currently working in Oxford, MS.

I went to lunch at Newks and today ordered an old favorite, the ultimate. I have always ordered Caesar salad dressing. Recently, I have seen items disappear from the selection. Capers have been gone.

Today I find that garlic is no longer available and, the 1 salad dressing I like that newks sells, is not the same. It tastes like watered down ranch. If I wanted plain dressing, I'd order plain dressing. The ultimate is not the only item I like, however it is the main reason I go/ went to newks.

Too many changes. I won't be back.

I ordered online from doordash. I received my order all wrong.

And when I called the location here in Fort Smith Arkansas the manager Chris was extremely rude. Said the coconut cake that ordered on doordash is not there which he it's not true it is there even though they may not have it he did not have a right to switch my ticket to a banana nut which I'm allergic to without asking me first. He's very rude and childish hung up on me twice instead of trying to help me correct my order. I filed a complaint with the corporate office as well.

Manager Chris says I ordered the banana nut cake. No I did not because I'm allergic. I would have not done that. He changed my order because they did not have coconut cake.

And then accused me of doing it myself. He's rude and narcissistic and gaslighting.