Newks Eatery
Newks Eatery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newks Eatery has 1.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection, Looks nice on the outside, Staff is very.
Cons: Cutting too many corners, Poor customer service, Send you wrong items and the manager chris is rude.Recent recommendations regarding this business are as follows: "Pay attention to what's in your food before you eat it.", "RUN", "Order elsewhere".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newks Eatery has 1.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection, Looks nice on the outside, Staff is very.
Cons: Cutting too many corners, Poor customer service, Send you wrong items and the manager chris is rude.Recent recommendations regarding this business are as follows: "Pay attention to what's in your food before you eat it.", "RUN", "Order elsewhere".
Consumers are not pleased with Discounts and Special Offers and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oxford, Mississippi
Dissatisfied
My wife and I visit Newks frequently. I am currently working in Oxford, MS.
I went to lunch at Newks and today ordered an old favorite, the ultimate. I have always ordered Caesar salad dressing. Recently, I have seen items disappear from the selection. Capers have been gone.
Today I find that garlic is no longer available and, the 1 salad dressing I like that newks sells, is not the same. It tastes like watered down ranch. If I wanted plain dressing, I'd order plain dressing. The ultimate is not the only item I like, however it is the main reason I go/ went to newks.
Too many changes. I won't be back.
- Good selection
- Cutting too many corners
HAZARD
I discovered a stack of staples in my pasta salad which was ordered from Newks Eatery. Make improvements or shut the facility down.
Can you imagine someone swallowing that and then imagine the kind of surgery they would need? Not to mention how something like this can change someone's life altogether whether they are a child, an adult or an elderly person.
Absolutely disturbing. Never eating at Newks again.
- Looks nice on the outside
- Poor customer service
Preferred solution: I just want the company to make a stricter policy for keeping foreign objects or anything hazardous far away from where they prep food.
User's recommendation: Pay attention to what's in your food before you eat it.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Shreveport, Louisiana
Needing a receipt from an online order
Im trying to get an itemized receipt from an online order placed 11/14/23. The order was placed at the 7423 Youree Dr.
Shreveport, LA location. I have the AMEX reference number if needed.
Ive included the communication from the delivery driver as well. All I need is a copy of the fully itemized receipt.
Preferred solution: A fully itemized receipt.
Issue with rewards
I am told that I am not in yall system
I have still received points on my end. Yall have checked on your side.
Can you please help to get the straightened out. I dont want to cxl app then start again I will loose my points now.
- Staff is very
- Tell me how to get me in system
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Fort Smith, Arkansas
Complaining
I ordered online from doordash. I received my order all wrong.
And when I called the location here in Fort Smith Arkansas the manager Chris was extremely rude. Said the coconut cake that ordered on doordash is not there which he it's not true it is there even though they may not have it he did not have a right to switch my ticket to a banana nut which I'm allergic to without asking me first. He's very rude and childish hung up on me twice instead of trying to help me correct my order. I filed a complaint with the corporate office as well.
Manager Chris says I ordered the banana nut cake. No I did not because I'm allergic. I would have not done that. He changed my order because they did not have coconut cake.
And then accused me of doing it myself. He's rude and narcissistic and gaslighting.
- Send you wrong items and the manager chris is rude
Preferred solution: Full refund
User's recommendation: RUN
Miami, Florida
Bonus was not added to rewards account when gift cards were purchased in December 2022
We purchased 3 holiday gift cards and were told our bonuss for the cards would be added to our rewards account on January 1.
The bonus amounts were never added.
We contacted the Southside Blvd location in Jacksonville,Fl on 3 occasions. We were told they were checking on it .
We recently received a message saying our bonus will soon expire. Please explain since no one has contacted us to resolve our missing bonus dollars.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Springdale, Arkansas
Poor quality
Pizzas were not right.they gave me a table spoon of Mac & cheese. I received a slice of pumpkin cake that expired 2days ago and the manager was rude
User's recommendation: Order elsewhere
Benton, Arkansas
Complaint
Sucks rude hateful to guests short your checks management has lost if miscommunication and take it out on there employees and fire them serve food off of the floors do not wear gloves while preparing food use dirty utensils treat employees and guests as if they do not matter curse at one another and do not treat people like human beings
Trash Company
I've emailed about a month and a half ago, and I've still haven't received a response. This absolutely the worst customer service I've EVER received...I signed up with the newks text club and was told that on signing up, I would receive an offer for a free sandwich, and 6 weeks later nothing..
Preferred solution: Let the company propose a solution
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