Website has been down since Friday, February 10 with Register.com

We are unable to receive help getting our website back up . Communicated by email and voice. Keep being told sent to backend for repair since last Friday. No communication with them and beginning day 5 with no website . Thank you for any help you can offer. We are a small business in need of a website . Thank you very much EdnaLee ***

User's recommendation: Not register .com.

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ID
#4369654 Review #4369654 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

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Verified Reviewer
New Reviewer

Resolved: My Domain Name

Update by user Mar 08, 2023

Company fixed the issue and I have been provided with full refund. The transfer process, which should have taken 7-10 days, took 22 days. Unnecessarily complicated.

Original review posted by user Feb 06, 2023
I have owned my domain name and used on my website since 1/13/2014. On 1/23/2023 I requested this domain transferred from IPage to SquareUp so I could publish my new SquareUp website. My domain renewals have always been paid so no loss of service. On 2/2/2023, I received an email from Weebly stating that my domain transfer had been successfully done. HOWEVER, I still cannot publish my new website because Endurance International Group holds my domain and must release my domain for it to connect to my new SquareUp website.I have NEVER heard of Endurance International Group; had NO IDEA that they were a third party seller for domain names. It is impossible to reach them. I have been on the phone and live chat for now 6 hours today..
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Resolved
ID
#4350103 Review #4350103 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I was over charged

Nothing everyone was confused I will be finding a new service that will not steal or make me feel as if I'm not a solid paying customer because I am.very unsatisfied also you take my money but don't have none of my numbers associated with me or my company on file just very disappointing truly!

User's recommendation: None I won't put none threw this.

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ID
#4293868 Review #4293868 is a subjective opinion of poster.
Loss
$120
Preferred solution
Full refund

I was scammed