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Newfi

Newfi

newfi.com
What is your customer experience with Newfi?

Newfi Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.0 star rating based on 1 review; consumers are mostly dissatisfied and recent Newfi reviews warn against the lender.

Positive Feedback

Reviewer notes location and billing practices are most valued, though specific pros are unknown.

Negative Feedback / Risk Areas

  • Refusal to forward appraisal records and potential breach of contract as a core Newfi customer complaints example.
  • Poor customer service and high price level reported, with billing concerns after appraisal fees.
  • Allegations the company does not act in customers' best interest.

Key Takeaways for Future Customers

  • Expect mixed Newfi reviews; verify appraisal access and billing terms before paying fees.
  • Document communications and consider reputable lenders if concerned about customer service or refunds.
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David D Cxs

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Verified Reviewer

Newfi refuses to forward my appraisal

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AI Highlights
  • - Newfi seems to have good ratings, but the reviewer is dissatisfied.
  • - Newfi won't share appraisal with another lender, despite ownership rights.

Newfi seems to get good ratings from most people. But I am one of them.

When the company and I could not agree on terms for a refi loan (it would not give me enough money to cover all expenses), Newfi refused to send the results of my appraisal to another lender I contracted with who will cover all costs. Under the terms of the appraisal contract with Newfi, it must give me the results of the appraisal, because I paid for it and legally own the records. But will it respond quickly enough so that I don't have to pay another $650 for a new appraisal?

If it fails to give me the appraisal documents, it will be in breach of contract. I will update this post.

Loss:
$650
Pros:
  • Dont know
Cons:
  • Do not act in the best interest of customers

Preferred solution: Forward my appraisal to another lender, which will give me the loan

User's recommendation: Use a lender that has the best interests of its customers in mind

View full review
Anonymous
map-marker Vancouver, Washington

Bad Business Practices

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AI Highlights
  • - Refinance cash-out began June 2021 with Jeff.
  • - Jeff said everything would be good before paying the $670 appraisal.
  • - Stay with reputable mortgage lenders.

I started a refinance cash out for my home in June of 2021 with a gentleman named Jeff. He assured me everything was on the up-and-up and was a go because I needed to put down $670 to do an appraisal on our home.

Jeff told me in the very beginning that Before I paid the $670 for the appraisal, everything would be good to go. I would never go back to Newfi Lending.

Stay with reputable mortgage lenders. SStay

User's recommendation: Stay away from these con artists

View full review

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