Newegg
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder cancellation and refunds
Preferred solution: Full refund
User's recommendation: Do not use Newegg or QuadPay.
I would like to be taken off or unsubscribe from your emails.
- Annoying
Preferred solution: Stop sending emails to my email address.
User's recommendation: Don’t buy on ebay newegg. The emails keep coming and if you unsubscribe it has no purpose they just keep coming until you are so annoyed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem never recieved
Preferred solution: Let the company propose a solution
User's recommendation: dont buy from newegg and dont use AIT for shipping.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplain
You can check the foto and try buy something from the photo ussualy sold out or crazy price
Any ifo from newegg is sold out.Or product cost 3 * more
Preferred solution: Let the company propose a solution
Non Delivery of Order
User's recommendation: Avoid Newegg
Never recieved item
Preferred solution: Deliver product or service ordered
Sold refurbished gear as new.
User's recommendation: Shop elsewhere.
Problem with computer just bought
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder cancelled by Newegg agent. Told I'll have to wait a month to even try ordering again
- Doesnt fix their own mistakes
- Rude agents on phone
- No actual help
Preferred solution: Deliver product or service ordered
User's recommendation: Find somewhere else. Newegg doesn't care about their customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Service
I have recently ordered 3 things from Newegg.. I am 61 building my last computer..
And wanted a really nice one.. I ordered a 750w power supply which came dead.. completely dead.. When I try to return it I get the run around like I did something to it..
from the woman on the website.. I am telling her more than once it does not work.. no power.. and she seems not to believe me.
Finally I get an RMA to send it back.. ok Then I had ordered a DVD burner for my computer... it comes with a big *** dent in the middle of the back where the cords plug in.. exposing the inside of the drive..
yep.. totally unusable..
Third.. I had ordered a case.. I thought it was a mid sized case..
but it was a mini.. when I look to return it.. the price to ship it back is more than half of what I paid for it... really?
Now I'm stuck not building my computer.. and I should have gone to Tiger Direct..
I have 20+ years as a customer and I get *** on possibly my very last order through them.. I am so upset..
- Suck
Preferred solution: Let the company propose a solution
User's recommendation: GO SOMEWHERE ELSE>>
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder nor delivered “, Newegg apathetic
- Integration of customer service with shipping
- Cancellation policy with marketplace sellers
Preferred solution: Full refund
User's recommendation: If you want to actually want to get things you pay for try Anazon
Damaged and duplicate order
Wrong address
- Never delivered to my address
Preferred solution: Full refund
User's recommendation: none.................................................................
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong pc shipped
Preferred solution: Deliver product or service ordered
User's recommendation: Too upset to answer. I have heard great thing about Newegg.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Walla Walla, WashingtonNot received the item I ordered, more than 1month ago.
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Hey there! Can you please email us at Community(at)newegg(dot)com with your order details so we can take a second look into this for you. Thank you Frank [Newegg support]