Newburgh Auto Spa Car Wash Review from Newburgh, New York
Went on 8/18/15 got the full service wash, six people standing around and nobody cleaned my car. I dried the car off and had to pull the car out of the bay cause nobody could drive it. Never go back again
Newburgh, New York
Reason of review
Poor customer service
Theft of GPS
Have been coming here for a while. Today, I had my GPS in my center console, wife is a witness to this. It was there before I came there, and gone when I left. Your establishment is responsible for the theft of my GPS. I have been bringing my vehicle here for a long time. I'm usually pretty good about inventorying everything, or at least looking before I leave. Today, I waited until I got home. I went straight there and then home. When I went to hook up the GPS, it was gone. Thinking maybe my wife borrowed it, I waited until she came home. Nope, she didn't take it, so unless somebody stole it from my locked garage, it was absolutely, 100% stolen from somebody at the Newburgh Auto Spa. Tomorrow I will be filing a police report.
Newburgh, New York
Newburgh auto spa
I am writing this so that all your followers don't get screwed like me and my husband did! We went to Newburgh auto spa on rt 17k in Newburgh to get our cars detailed. We have been there in the past and had no problems. My husband brings his car in to get detailed, and the next day he realized that his Gucci sunglasses are gone! So of course I screamed at him for leaving them in the car in the first place, then he calls the manager "joe". He tells Joe, he just wants his glasses back, no questions asked, or he is going to file a police report. The manager tells him he will check with the guys that did his car and to come back the next day. My husband goes back the next day and the manager is out to lunch, so I call and he tells me that his people are honest and they wouldn't do that. He was acting like we were lying about the glasses being there. Then he offers us a gift certificate to get a car detailed! I said who wants to come there when the employees steal from the customers! Then he tells us to come back the next day he has to talk to one more person. I asked for the owners phone number and name, he says he can't give me that, I said well have him call me then, he said he would have him call me. I never got a call from the owner! So my husband was all ready to file a police report today, and the manager calls and says that they found his glasses! Needless to say, the whole thing sounds a little "fishy" to me. I think if we weren't so relentless, they would have never "found" the glasses. Just wanted everyone know so they don't get screwed like we did!
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