
Unclaimed
Newberg Ford Reviews
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Newberg Ford Reviews
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Verified Reviewer New ReviewerHappy Customer
I love how car stores always have free popcorn and coffee to enjoy while they service your car. It just goes to show you they are 100% customer oriented. I wandered around their showroom and got to talking to a couple of the sales guys. Just your everyday banter (how bout this weather?, you catch the score of the game last night?) that sort of stuff. Nothing was forced on me or pushed to make a sale. Just friendly, approachable and genuine people. I will absolutely come back to Newberg Ford in the future. Wether it's to buy a new car or just to say hi. Thank you again Newberg Ford For Being a Local Loyal car dealership i can depend on.
ID
Reason of review
Good customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSatisfied Ford Owner
We have been in the Ford family for years now and purchased our first Ford vehicle from Skyline Ford down in Salem. Since then we have had the liberty of owning many new Ford Vehicles. This was the first time we have bought a car from Newberg Ford and let me tell you that everyone and everything was spectacular. All of the sales staff went above and beyond to make our visit an enjoyable and worthy one. We will be back again and would recommend them to anyone in the market for a new or used car or even just to get your car serviced in their shop. Thanks Again Newberg Ford!!!
ID
Location
Newberg, Oregon
Pros
- Vehicles
- People
Reason of review
Good customer service
Newberg Ford Worst Service Department I have ever been too!!
Worst Service Department Ever!! I have been taking my car here for about two years. The service Manager Mike Jones is the Worst person ever! I take my car in for Repairs and their Head Mechanic Jim keeps screwing things up on my car and then they say its not their fault. I filed a complaint against them and then they cough up a settlement. So I give them another chance and they do the same thing again and again. They never admit fault or say they are sorry. They don't care about Customer Service they are rude or totally ignore me when I come in. I only go there because they are in the Town I live in. But I will never go there again. Their Mechanics are incompetent and their Service Manage only sticks up for their Impcompetence and is scared to say anything to discipline them. I am surprised this operation stays in business. They have cost me thousands in repairs after they supposedly have done the work. BEAWARE and STAY AWAY!!
1 comment
ID
Location
Salem, Oregon
Reason of review
Poor customer service
Loss
$500
sounds like the same old story all over agin.