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Horrible situation on 1/16 Monday evening. Massive delays in getting bags, disorganization, very few employees with no one in charge taking responsibility.

Original review updated by user Jan 16, 2023
The scene at Newark Airport baggage claim is disgraceful! I usually come into Terminal C and fly United and more often than not, it is disorganized, dirty, and chaotic. The few employees who are working are indifferent and often appear angry, reprimanding customers in...
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You must be some dusty boomer. You wait like everyone else at luggage pickup. Otherwise fly that airline that provides you with the experience you expect.

#4301167 Review #4301167 is a subjective opinion of poster.
Newark, New Jersey
Preferred solution
I would like to see that the Newark airport baggage claim be cleaned up and that the employees will give a damn about their jobs and return customer service. Our Governor and state leaders need to make changes to our airport. Where is our NJ pride?!

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