New York Gaming Commission
New York Gaming Commission Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
New York Gaming Commission has a 1.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution; recent recommendation labeled "bad."
Key Takeaways for Future Customers
- Consult New York Gaming Commission reviews and expect issues with dispute resolution and communication.
- Prepare to follow up persistently for self-exclusion changes or payout verification.
Negative Feedback / Risk Areas
- Frequent customer complaints mention alleged jackpot handling and perceived discrimination.
- Reports describe unclear policies on service animals and inconsistent enforcement at casinos.
- Multiple users questioned possible scam calls and slow responses to inquiries.
Positive Feedback
Reviewers note customer service and the website are valued aspects and the organization is described as medium price level by consumers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
New York Gaming Commission has a 1.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution; recent recommendation labeled "bad."
Key Takeaways for Future Customers
- Consult New York Gaming Commission reviews and expect issues with dispute resolution and communication.
- Prepare to follow up persistently for self-exclusion changes or payout verification.
Negative Feedback / Risk Areas
- Frequent customer complaints mention alleged jackpot handling and perceived discrimination.
- Reports describe unclear policies on service animals and inconsistent enforcement at casinos.
- Multiple users questioned possible scam calls and slow responses to inquiries.
Positive Feedback
Reviewers note customer service and the website are valued aspects and the organization is described as medium price level by consumers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saratoga Springs, New York
Regulation, allowing stroller in a casino for a service dog.
- - User uses a stroller for a 10-pound service dog.
- - They question ADA applicability to walkers and wheelchairs.
I also emailed them and posted also on their Facebook community. And I was told they would look Into, I have heard nothing since
I have 10 pounds service dog that I use a stroller for. I have been in the casino many times prior to being told I was no longer permitted to bring it her in in stroller.
What is the reasoning?
If its concealed carry, wand the stroller.
ADA what about walkers and wheelchairs? I am sure they are not restricted.
Preferred solution: Access to the casino with my service dog in her stroller. You are restricting me from entering . ADA complaint,
Dallas, Texas
To verify and confirm my winnings
I want to confirm my winnings I live in San Diego California 619718**** Robert Peterson called me and let me know I was a second place winner of 18.5 million and 7000 a week and a new mercedes
Preferred solution: Deliver product or service ordered
Phoenix, Arizona
To verify and confirm my winnings
- - Phone call claims I won a seniors-only sweepstake $18.5M, $7,000/week, Mercedes.
- - There is a $475 UPS delivery offer or trip to NY to receive prize.
I received a phone call from Robert Peterson stating I was second place winner of sweepstake lottery game for seniors only 18.5 million and 7000 dollars a week and a new mercedes He said I have two choices one is to pay UPS to deliver the package to my home address for 475 dollars or fly to N.Y. airport and receive the package now Could you please let me know if this is true or scam Thank you much
Newark, New Jersey
Unsatisfied with harassment I got from Seneca Casino in Buffalo New York
- - At Buffalo Creek Casino, I was told I can't have my dog in the car.
- - My 85 lb pit bull wasn't left in the car for 3-4 hours, but I was asked to leave.
I had my dog in the car which I have done on many occasions down there at the same Casino Buffalo Creek and the day they came up to me after I'm losing $200 telling me that I can't have my dog in the car my dogs are Pitbull he weigh 85 lb and he wasn't left in the car no 3 to 4 hours or even longer than that and I didn't understand that and I got put out of the casino get somebody contact me back at 716-259-**** and let me know what rule that
Revolk a self exclusion
I been trying to find out how to revolk a self exclusion i did from the casino and no ones seems to have answers on how to do it
Preferred solution: answers
User's recommendation: bad
Queens, New York
Casino fraud
- - Hit a $22,518.08 jackpot on a slot around 3 AM; lights went off.
- - Alleges unfair treatment and racism; Caucasian man received funds while she did not.
I have reached out to the gaming commission every since 5/1/2022 I was playing a slot machine around about 3 AM I hit the jackpot for $22,518.08 when I reached out to a agent he came back with several of the workers they explained to me that there was a glitch in the machine lo and behold as soon as the lights went off and the machine started ringing because I hit the jackpot they instantly turns off the lights on the machine I was treated unfair and unjust I am a black African American woman I watched a Caucasian man win the jackpot at the same time he did receive his funds and I received nothing Jakes is known for this racist behavior I have seen this happen to people in the past this is the first time that this is happened to me I have also reached out to shame on you for help I will continue to reach out to other resources I have also sent at least five emails to info@***.newyork.gov hopefully someone will contact me as soon as possible my phone number is 929-928-**** and again my name is Lisa Edwards I reside at 385 Bayview Ave., Inwood, NY 11096 apartment 9 AM please contact me at your earliest convenience thank you
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