Robert N Zej

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Aldous Associates

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A collection agency/lawyer, Aldous Associates is claiming that I still owe New York Fitness Clubs for a membership (Agreement Number 80610****) that I cancelled on 1/14/2019 acording to my records.
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Preferred solution: Let the company propose a solution

User's recommendation: Use PLANET FITNESS instead!

map-marker Mount Joy, Pennsylvania

Disreputable business practices at New York Fitness Club, PA

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Mike Briseno, the manager of New York Fitness, told me "I don't run my gym on principles," when I cancelled my FOUR unused memberships after paying for an entire year. He charged me for an additional month and I am disputing this charge. I acted in good faith paying for 1 year, however, he did not return the favor, and charged my account $40 again the month after I quit. He lied to me by saying only the billing company could make that determination (they can't) and accused me of yelling at him on the phone when in reality he just didn't like what he was hearing--the TRUTH. Please pass the word along that New York Fitness in Elizabethtown, Palmyra and Lebanon do not run on principles-like honest business practices or good customer service. There are many bad reviews on YELP! Yellow Pages, Google and the Better Business Bureau websites that are warranted although some have been un-recommended. Read them and TAKE HEED!!!!
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  • Terrible management
Reason of review:
Poor customer service

Preferred solution: Full refund

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