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New York Botanical Garden

New York Botanical Garden Reviews

www.nybg.org
What is your customer experience with New York Botanical Garden?

New York Botanical Garden Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.0 star rating based on 1 review. Consumers are mostly neutral.

Positive Feedback

The venue offers timed member tickets and organized events like a train show, and membership options are available for frequent visitors.

Negative Feedback / Risk Areas

  • Crowding despite timed tickets created safety concerns and limited exits, raising customer complaints about event management.
  • Vaccination status was reportedly not checked, increasing perceived exposure risk.
  • Poor follow-up and no callbacks indicate weak customer service for members and general visitors.

Key Takeaways for Future Customers

  • Check New York Botanical Garden reviews before attending events and consider membership for access to timed entry.
  • Be prepared for possible crowding and limited exit options at popular shows.
  • Allow time for customer service response; follow up in writing if needed.
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Josephine F Pqd

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Verified Reviewer

Yesterdays visit to train show

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AI Highlights
  • - -12/12 11:00 train show tickets were used with no vaccination checks; large crowds with one exit create safety concerns; emails sent, no callbacks.

Timed member tickets for train show yesterday 12/12 @ 11:00. Unchecked vaccination/just tickets, hords of people despite timed tickets( early in the morning),only one exit available, creating safety hazard considering amount of people there etc etc etc.

terrible experience for my family not to mention possible exposures despite masks since vaccination status was not checked. Media needs to know this

Ive emailed this message several times, so excuse the format.

Ive tried a calling to speak with a live person , no call backs. Someone please call me back

Josephine Fordham

845-774****

Preferred solution: Let the company propose a solution

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