New Rochelle Hyundai Reviews
7K CLAIMED LOSSES
2 TOTAL REVIEWS
Oil leak in engine
New Rochelle Chevrolet in NYC took my money to repair an oil leak located in the engine of a 2011 Chevy Cruze. 10 days later, oil is leaking from the engine again. This time they claimed it is coming from a different location and a new fee will be charged. My contention is a diagnostic review was performed on this vehicle prior to fixing , in addition, a certified mechanic worked on said vehicle. I believe that this was a deliberate oversight to charge me twice .
User's recommendation: Please stay away from New Rochelle Chevrolet.
New York, New York
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New Rochelle Hyundai didn't pay me $7K balance after trade for more than 6 weeks!
On September 26, 2015 I traded in my car at New Rochelle Hyundai. Balance after trade that New Rochelle Hyundai owes to me is $7,000 (see attached). The Sales Manager Jones promised that I would get my check in a couple of weeks. At the end of October I started to call Jones. He was ensuring I would receive the check soon, then he stopped returning my calls. I called the dealership several times, asking to connect with the Finance Manager of General Manager. They were always busy and never returned my calls. On November 3, 2015 I called the Hyundai National Customer service at 844-462-****. They said they can only call the dealership and relay my request. A day after, on November 4, 2015 Sales Manager Mike from New Rochelle Hyundai dealership called me. He apologized, promised to fix the issue ASAP and return to me the day after at the latest. On November 6, 2015 I called Mike, he was not available and didn’t return my call. Today November 9, 2015, more than six weeks after I traded in my car, the situation is still the same – no calls back, no check with my $7,000.
New Rochelle, New York
- Not paying off the trade-in
Reason of review
Problems with payment
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New Rochelle Hyundai